Category Management Senior Client Lead

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission : to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

We're looking for a Category Management, Senior Client Lead who expects more from their career. They need to champion the implementation of Customer / Shopper First practices; translating strategy into tangible recommendations and actions that improve the shopping experience, and in turn grow dunnhumby's impact. It's a chance to apply your expertise to develop category management strategy, category assortment and layout optimization and real / near-time sales analysis, allowing our clients to make better strategic and tactical decisions concerning product assortment and merchandising.

Joining our account team, you'll work with world class and passionate people using innovative techniques. In addition, you'll act as the dunnhumby expert in Category Management for assigned clients while collaborating with super-smart colleagues challenging and rewriting the rules, not just following them.

This role is instrumental in advancing category management initiatives, leading insights application & enablement within category strategy, assortment, and price & promotions. To excel in this position, we seek individuals who demonstrate commitment, collaboration, attention to detail, skilled storytelling, and an enthusiasm for relationship building.

What we expect from you

• Degree in a relevant subject
• Proven experience using and applying Category Management tools and methodologies to both retail and / or CPG contexts
• Build excellent relationships and collaborate with stakeholders in the client's office 2-3 times a week, as well as establish trust and become a true strategic partner
• Passionate about shopper insights and putting the customer at the center of decisions
• Experience in category management approaches in retail and / or manufacturer contexts
• Experience of collaborating with retailers and manufacturers in embedding customer insight into existing category management processes
• Strong data analysis skills, and an ability to turn data into insight, into action.
• Strong communication and storytelling
• Effective presentation and audience management skills
• 5-7 years of hands-on experience in an insights-based role, encompassing data analysis, recommendation development, and presentation.
• Consultative approach to selling, identifying needs, and selling appropriate solutions
• Great collaboration with colleagues

What you can expect from us

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

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