Admissions Counselor I- PRN (Willow Grove)

Admissions Counselor I- PRN (Willow Grove)

Position Summary : Malvern Health is currently seeking a PRN Admissions Counselor I to work 11 : 00am-11 : 30pm on Saturdays and Sundays (every other weekend) with occasionally picking up shifts during the week. The Admissions Counselor I answers admissions inquiries and facilitates admissions process to the appropriate site for intake. Provides initial contact with referral sources and potential patients, coordinates the referral and intake process, completes all required computer data entry, maintains communication with referral sources, families, patients and unit staff. The Admissions Counselor I also completes pre-certification with patients insurance company to ensure access to appropriate services. The position is also eligible for shift differentials.

Responsibilities

• Documents current needs / problems and past medical, psychiatric, drug and alcohol history. Documents in electronic record as directed.
• Responds to and directs emergency situations as necessary.
• Greets family members and patients once they arrive. Escorts patients and family members to waiting room and explains to family members and patient the admissions process and services offered.
• Explains the consent and intake forms and obtains patient signatures for each form.
• Obtains insurance authorizations from the insurance companies, and documents the authorization information accurately and relays the information to the appropriate department i.e. billing, utilization management, and nursing.
• Informs patient and families of authorization or insurance recommendations.
• Communicates pertinent clinical information for unit hand-off.
• Works positively and cooperatively with other team members to facilitate good patient care. This includes clear interdepartmental communication to include notification to nursing and clinical aides of expected admissions time and notification to nursing of the substance the patient is using. Patient code is created.
• Participates in continuing education (in-services & other trainings) to reach professional growth.
• Follows all infection control practices.
• Prepares and certifies the accuracy of the midnight census.
• Performs other duties as assigned.

Qualifications

Equal Employment Opportunity

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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