Account Manager, Video Solutions Job at Allbridge in Raleigh

Overview

Account Manager, Video Solutions

Allbridge is the leading supplier of world class connected technology solutions, services, and support for high-density properties.

With more than 35 years of continuous growth and industry experience, Allbridge supports technology in over one million rooms, in 8,000 properties, across North America and the Caribbean, including hotels, resorts, senior-living communities, condominiums, multifamily developments, and mixed-use properties.

Job Summary :

The Account Manager, Video Solutions will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. Our inside sales team drives our company to find new customers, retain current customers, and develop innovative solutions for bettering our product and service. You must be comfortable making dozens of calls per day, working with partners, generating interest, qualifying prospects and closing sales. We provide full property technology solutions in the hospitality, senior living, multifamily and mixed-use markets. Strong knowledge of all facets of the construction process is a benefit. This role directly reports to the Director, Inside Sales.

Responsibilities

• Successfully generate a consistent pipeline, achieve growth and hit sales targets by leveraging existing relationships and creating new relationships
• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Utilize virtual and face-to-face meetings to build relationships with new customers
• Ensure all leads are well qualified by identifying the correct decision makers
• Advise customers on suitable product selection based on their needs and specifications
• Research and understand our product line and be familiar with each product’s function and purpose, so you can confidently upsell our customers to compatible products
• Maintain long-lasting relationships with existing customers through exceptional after-sales service
• Route qualified opportunities to the appropriate sales executives for further development and closure
• Showcase the company’s strengths and highlight our brand by talking exclusively about the characteristics that make our offerings unique
• Participate in weekly meetings to discuss benchmarks and personal as well as team goals for the upcoming week
• Maintain an organized workspace and properly file documents, updates, and product information so it is readily accessible for reference and to answer questions
• Ensure we have accurate data in our CRM
• Consistently integrates Allbridge’s core values into everyday habits by treating all customers, internal and external, professionally, honestly and respectfully
• Accepts ownership and responsibility of position responsibilities and strives to deliver results for customers that establish high standards, credibility and quality performance

Qualifications

Benefits

Equal Opportunity Statement

Allbridge is an Equal Opportunity Employer. Allbridge does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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