Job Details
Job Location : Northbrook - NORTHBROOK, IL
Position Type : Regular Full-Time
Salary Range : $47000.00 - $56500.00 Salary
Job Category : Staff
Description
This position reports to VP / Deposit Operations and Wire Department Manager.
Basic Function
Work with the Deposit Operations Team to complete a wide variety of assigned deposit related functions accurately and in compliance with established policies and procedures.
Essential Duties
Exception Processing
- Responsible for monitoring, researching, and processing a variety of exception items daily such as, but not limited to :
Non-post
Stop paymentOverdraftPositive PayIncoming and outgoing return items, including check, ACH and card servicesReclamation and death notice entryPrenotification and notification of changeWire Transfer Processing
Perform daily wire transfer functions such as, but not limited to :Monitoring wire transfer email
End of day closing functions including posting verification and balancingWire call backsInput, verify, and releasing outgoing wire transfers and releasing incoming wires in accordance with policy and procedure.Client Services
Maintains outstanding internal and external Client service relations through courteous and responsive supportAssist other departments, as needed, by providing counsel and information as it relates to the Deposit Operations' policies and functionsDirect internal and external Clients to the appropriate personnel to resolve more complex questions or problemsProvide requested research and documentation for internal and external Client requestsProcess routine daily functions such as :
Complete daily internal client requests received via e-mail in a timely manner such as, but not limited to change of address, account transfers, stop payments, account research, sweep transfers, ACH transfers, transaction & client corrections, etc.Monitor dormant accounts and assist with filing annual escheatment in accordance with the State of IllinoisPrepare reconciliations for assigned general ledgers and other internal accounts such as, but not limited to : ATM control and settlement, official checks, ACH settlement, ICS and CDARS, federal withholding, in process, etc.Issue and balance check filesReview and approve mobile & merchant deposit review exceptionsLegal requests such as : levies, garnishments, subpoena for records, etc.Chex Systems maintenance and reportingFraudulent claim processingNonessential Duties
Other duties as assignedQualifications
Knowledge, Skills & Abilities
A working understanding and application of all policies, procedures and regulations pertaining to Deposit OperationsAbility to operate in a team environment to accomplish shared goalsAbility to multi-task and effectively manage timeAbility to perform tasks quickly and accuratelyDetail orientatedGood mathematical and problem-solving skillsTact and diplomacy in dealing with both clients and employeesGood communication skills and pleasant telephone mannerProficient computer skillsTraining & Experience
High school diploma or GEDMicrosoft proficiencyThree years of banking experience preferredOne year of deposit operations experience preferredExperience with various Fiserv applications helpfulCompensation
Expected Salary Range : $47,000 - $56,500Salary will be negotiated based on relevant skills and experience as well as internal equity and alignment with market data.Benefits
First Bank Chicago offers a comprehensive benefits package including medical / dental / vision / life insurance; 401(k); paid time off (PTO); and eligibility for an annual bonus. For a complete listing of benefits, please visit our website : https : / / firstbankchicago.com / Employee-Benefits .
First Bank Chicago is an Equal Opportunity Employer : disability / veteran
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