Senior Director, Enterprise Systems (Workday and ServiceNow)

Job Title : Senior Director, Enterprise Systems (Workday and ServiceNow)

Primary Location : Remote

Position Type : Direct Hire

TalentFish is casting a line for a Senior Director, Enterprise Systems (Workday and ServiceNow). This is a Full-Time role based in Chicago with remote flexibility.

The Senior Director, Enterprise Systems, is responsible for leading the vision, strategy, and execution of enterprise applications across clinical, business, and research operations. As an executive leader, you will oversee the delivery and optimization of critical systems, ensuring alignment with organizational mission and strategic objectives.

What You Bring to the Role (Ideal Experience)

Bachelor's degree required.

10-15 years of IS management experience within a dynamic and complex health system.

Demonstrated executive leadership skills with a strong ability to set priorities and execute institutional goals.

Ability to thrive in ambiguity and capable of building consensus across diverse stakeholders.

Strategic leader with a proven track record of building trust across all levels of an organization.

ERP (Workday) implementation and optimization experience required.

CRM (ServiceNow) implementation and optimization experience preferred.

Experience managing a $10M+ budget with full line management accountability.

Experience with program / project management, application delivery, and operational excellence background.

Proven ability to design and drive organizational change.

Deep understanding of application management, best practices, and service-oriented architecture.

Knowledge of data privacy practices and laws.

Astitute Analytical and organizational skills with proven ability to deliver complex initiatives.

What You'll Do (Skills Used in this Position)

Provide strategic leadership for enterprise applications, including ERP (Workday), CRM (ServiceNow), and other core technologies such as UKG.

Collaborate with senior leadership to establish IT strategies, roadmaps, and investments.

Direct enterprise systems portfolio planning, budgeting, and staffing.

Develop standards, processes, and tools to optimize enterprise application management.

Ensure alignment of IT initiatives with organizational goals and priorities.

Oversee multimillion-dollar portfolio, ensuring vendor alignment, operational excellence, and transformative delivery.

Lead and mentor a high-performing team, fostering collaboration, growth, and accountability.

Manage IT vendor relationships to maximize value and ensure contract compliance.

Contribute to enterprise-wide committees, task forces, and performance improvement efforts.

Passionate and up to date on industry trends, including interoperability, digital health, CRM, telemedicine, and population health management.

Compensation Information

The expected salary range for this position is $175K - 250K depending on experience and qualifications. This role also offers comprehensive benefits, including health insurance, a 401(k) plan, and paid time off. TalentFish is committed to pay transparency and equal opportunity. The salary range provided follows applicable state and federal regulations.

This role requires authorization to work in the U.S. without current or future visa sponsorship.

All offers are contingent upon the completion of a background check, which may include, but is not limited to, reference checks, education verification, employment verification, drug testing, criminal records checks, and any required certifications or compliance requirements based on the end client's background check policies and applicable laws.

About TalentFish

TalentFish is an employee-owned company pioneering a new realm in talent acquisition. We are redefining staffing by evolving AI, video screening, and our unique platform. TalentFish focuses on delivering the best possible experience for employees, consultants, and clients. At TalentFish, we are an Equal Opportunity Employer ; we embrace and encourage diversity!