Xfinity Retail Service Associate (Germantown)

Xfinity Retail Service Associate (Germantown)

Overview

Comcast is a Fortune 50 leader in media and technology. This role supports the store team to deliver a best-in-class customer experience, maintains inventory and back-of-house spaces, and completes straightforward tasks using established procedures.

Responsibilities

• Provides strong understanding and enthusiasm for technology, supports the store team in the front and back of the store.
• Scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning; reports exceptions to leadership.
• Greets customers during busy periods, connects them to a sales consultant in a timely manner, and demonstrates company technology to new customers to teach the basics and encourage return visits.
• Inspects the back of the store for clean, secure and properly stocked inventory; assists with receiving inventory and stocking to store standards.
• Assists with weekly cycle count process and helps identify opportunities to improve the store count process.
• Keeps current processes and procedures; suggests improvements to enhance the customer and / or store experience.
• Adapts to store priorities with professionalism and integrity.
• Must be able to carry and lift up to 25 pounds and work while standing and moving around the store.
• Regular, punctual attendance; ability to work nights and weekends, variable schedules and overtime as necessary.
• Other duties and responsibilities as assigned.

Qualifications and Experience

Disclaimer : This information describes the general nature and level of work performed by employees in this role; it is not an exhaustive list of duties, responsibilities, and qualifications.

Equal Opportunity Employer : Comcast is an equal opportunity workplace. We will consider all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other status protected by applicable law.

Skills : Customer-Focused, Workplace Organization, Teamwork, Self-Motivation, Resilience, Communication, Professional Integrity

Salary : Base Pay : $15.00

The application window is 30 days from the posting date, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards Comcast provides; most sales positions are eligible for a Commission and most non-sales positions are eligible for a Bonus. Comcast provides a range of benefits to eligible employees.

Education : High School Diploma / GED

Certifications (if applicable)

Relevant Work Experience : 0-2 Years

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