Production and Installation Manager

Overview

Job Description

• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development

Role

Role : Production and Flooring Installation Manager

Office Location : Cranston, RI

Company Overview

Floor Coverings International is a locally owned and operated franchise delivering exceptional flooring solutions with a customer-first focus. Were committed to outstanding service, quality craftsmanship, and making a positive impact in our community.

Position

Production and Flooring Manager : As the Production and Flooring Installation Manager, youll lead daily operations, manage installer relationships, and ensure customers are delighted from start to finish. This role requires strong leadership, multitasking, attention to detail, and industry knowledge. Bonus opportunities are available based on performance.

Benefits And Perks

Qualifications

This role is perfect for a motivated individual ready to bring their installation expertise and leadership to a growing team!

Key Responsibilities

Build and nurture lasting relationships to enhance customer satisfaction and retention.

Provide assistance to the sales team, including possible ride-alongs for complex quotes.

Provide customers and installers with clear updates on project start dates and timelines.

Hold weekly meetings with sales staff to discuss new sales and ongoing projects.

Proactively seek out and evaluate installer talent.

Oversee installer and vendor relationships, ensuring consistent quality and dependable partnerships.

Resolve conflicts and negotiate effectively with customers and crews to maintain productive relationships.

Communicate daily with installers to provide updates on project timelines and address any immediate needs.

Address and resolve challenges during construction to keep projects on track.

Organize and oversee product storage, ensuring efficient and orderly warehouse operations.

Conduct regular job site visits to verify that work meets company standards and customer expectations.

Oversee product allocation and manage job costs efficiently.

Take before-and-after photos for every project to ensure accountability and quality

Strive for 5-star ratings on every project by delivering exceptional service and maintaining positive customer relationships.

Compensation

Salary range $55,000-$70,000 plus bonus opportunities

Note : Meet Tim Proud Owner of Floor Coverings International of Coastal Rhode Island

Tim proudly owns and operates his business in Rhode Island, where he brings his passion for service and community to life every day. Tim is the proud owner of the Cranston territory, where he is excited to bring his passion for service and community to life. He is married and the proud father of two children. When hes not working or spending time with his family, youll often find him mountain biking, trail running, or competing in obstacle course races. A dedicated Penn State fan, Tim brings his enthusiasm and drive into everything he does.

With many years of experience managing and leading marketing efforts for a variety of companies, Tim brings a wealth of knowledge and expertise to his business. His inspiration to own his own company came from a desire to take care of his family while also providing stellar service to his neighbors.

Tims commitment and hard work have already been recognized at the highest level. His business received the Pinnacle Award at the 2025 Floor Coverings International Annual Convention , honoring excellence in Sales, Growth, Brand, Community, and Overall Contribution. This distinction is awarded to only 5% of Franchise Owners, a true testament to the impact Tim is making in the community.

Ready to Apply? If youre motivated, skilled in managing people and production, and excited to join a company known for integrity and customer care, apply today!

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