Customer Service And Inventory Coordinator
Summit Electric Supply is an electrical distributor keeping current with innovative changes in the way our world is powered. With over 40 years of continuous growth in a $110 billion industry, you can count on Summit's stability. Summit will provide the tools you need, along with your commitment to customer service and drive to excel, to have a successful career in electrical supply distribution.
Job Description
This role will be at a customers new warehouse facility in Mt. Juliet anticipated start date tentative mid to late October, 2025. Must have SAP experience.
Role Summary :
Primarily responsible for assisting Summit's customers in person and works closely with warehouse associates to ensure a high level of customer service. Summit offers ongoing training and education opportunities as well as competitive benefits and salary packages.
Essential Job Functions :
- Meeting and exceeding customer expectations in person when fulfilling orders and helping with products
- Refills inventory with additional stock as necessary to insure highest level of customer satisfaction and choice
- Assists warehouse associates at times when additional assistance is needed to meet customer demand
- Understands product capabilities, warranties, product usages and challenges, to further educate and serve external customer.
Qualifications
Essential Qualifications and Experience :
SAP experienceForklift experience preferred, but not neededOrder entry, inventory management, cycleMicrosoft ExcelStrong external and internal customer service orientationExcellent interpersonal and communication skills, oral and writtenUnwavering commitment to Summit values and missionStrong ability to organize and manage multiple prioritiesAbility to effectively adapt to change and thrive in a stimulating, fast paced environmentPossess selfless team player approachAbility to perform warehouse tasks and work with warehouse equipment, including wire cutsHigh school diploma or GEDBeneficial Skills and Experience :
Experience in the electrical distribution industryProduct knowledge for the electrical industryPrevious experience in the Summit Warehouse is preferred.Ability to perform duties with minimal supervision or guidancePhysical Challenges :
Ability to lift 50+ lbs on a regular and consistent basisAbility to operate standard warehouse equipmentAbility to stand for long periods of timePre-employment assessments, drug, and background screens are administered.
Professional appearance required.