Veterinary Client Care Representative - Solon, OH

Urgent Care Veterinary Client Care Representative  Be part of something meaningful - where compassion meets connection.  At AcutePet Urgent Care, we’re building a new kind of veterinary urgent care - and it starts with the right team by our side.

We’re expanding to Solon, OH, in the winter of 2025.

This role is also recognized as a Veterinary Receptionist or Client Service Representative and is all about creating great experiences for pets and their people. As a Client Care Representative, you set the tone for every visit—welcoming families, easing stress, and offering comfort and clarity in every situation.

You’ll check clients in and out, manage phone calls and scheduling, handle electronic medical records with accuracy, and support communication between clients and the clinical team.

Your compassion, professionalism, and attention to detail make a lasting impact on every pet and person who walks through our doors.  Founded by experienced DVMs, AcutePet is led by veterinary professionals who understand what it takes to support high-functioning teams and create sustainable, well-run hospitals.

Our leadership is committed to building an employee-centric culture where teams are supported, empowered, and heard, no matter their role.

With guidance from our Chief Medical Officer, a board-certified criticalist, and a network of Managing Veterinarians and Practice Managers, we equip our teams to deliver exceptional, emergency-level care in an urgent care setting, with the confidence that comes from trusted leadership.  What It’s Like to Work Here :

• We’re a team of kind, capable people who show up for each other and our clients.

That means collaboration over hierarchy, mentorship without micromanagement, and a culture where every team member matters.   What We’re Looking For :