Position Description
DEFINITION :
The Web Content Assistant supports the ongoing maintenance and development of CFCC’s website. This role is responsible for updating web content, ensuring accuracy and ADA accessibility, assisting with website design enhancements, and supporting digital communication needs across departments. The Web Assistant will work closely with marketing, IT, and academic divisions to maintain a consistent, user-friendly, and brand-aligned online presence.
SUPERVISION RECEIVED AND EXERCISED :
The Web Content Assistant will report to the Web Content Manager and will not supervise employees.
Duties & Responsibilities (Essential Functions)
ESSENTIAL AND OTHER IMPORTANT FUNCTIONS STATEMENTS :
Essential and other important responsibilities and duties may include, but are not limited to, the following :
Essential Functions :
- Using WordPress, create and edit webpages.
- Ensure timely posting of announcements, events, news, and program information.
- Conduct routine quality checks to identify and correct errors (broken links, outdated content, formatting issues).
- Support ADA accessibility compliance by following web accessibility standards.
- Ensure mobile responsiveness and cross-browser compatibility.
- Assist with optimizing pages for search engines (SEO).
- Assist the Community Relations team in implementing landing pages and calls-to-action.
- Upload documents, images, and multimedia files, ensuring proper formatting and accessibility.
- Collaborate with IT / web developers for larger technical updates or troubleshooting.
- Maintain consistent branding, style, and tone across the website.
- Monitor website analytics and assist in generating reports on web traffic and engagement.
- Participate in regular website audits to improve usability and navigation.
Other Important Functions :
Pays close attention to details and submits error-free work.Writes copy for the web that aligns with the College's voice as needed.Maintains an organized office environment and save files in an organized, accessible manner.Performs other duties and responsibilities as assigned.Qualifications
QUALIFICATIONS : Knowledge of :
Associate’s degree in communications, web design, marketing, IT, or a related field (or equivalent experience).Familiarity with content management systems (e.g., WordPress).Strong attention to detail with excellent grammar, spelling, and proofreading skills.Basic knowledge of HTML, CSS, and web accessibility standards.Ability to manage multiple projects and meet deadlines.Ability To :
Work effectively as a professional and a team member by establishing and maintaining effective and appropriate working relationships with students, co-workers, community groups, and the general public.Manage time, prioritize projects, and meet deadlines.Be productive with minimal direct supervision.Understand and follow oral and written directions.Interpret and apply Federal, State, and local policies, procedures, laws, and regulations.Communicate clearly and concisely, both orally and in writing.Pay close attention to detail, produce quality work, and multitask.Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following : Walking, standing, and / or sitting for extended periods.Bending, stooping, climbing, or lifting to 50 pounds.Operating and maintaining assigned equipment.Maintain mental capacity, which allows the capability of : Making sound decisions.Responding to questions.Demonstrating intellectual capabilities.Simultaneously managing multiple diverse tasks.EXPERIENCE AND TRAINING GUIDELINES :
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be :
Minimum Education / Training :
An Associate Degree in information technology or a related field.
Preferred Education / Training, Experience, Skills :
Experience with higher education or large organizational websites.Knowledge of SEO best practices.Familiarity with Google Analytics or other website reporting tools.Graphic design or basic photo editing skills (e.g., Canva, Photoshop).Supplemental Information
Special Instructions to Applicants :
This position REQUIRES UNOFFICIAL TRANSCRIPTS AND / OR TRAINING CERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying.Candidates are required to submit OFFICIAL TRANSCRIPTS for all degrees obtained prior to their first day of work or hire date. If highest level of education is High School diploma or equivalent, proof of completion is required.Candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master's degree conferred by a regionally accredited college or university in the United States.To claim veterans’ preference, all eligible persons shall submit a DD Form 214, Certificate of Release or Discharge from Active Duty, to Human Resources during the application process. Human Resources will verify eligibility.