Customer Service Clerk

PAY-AND-SAVE, INC.

JOB DESCRIPTION

JOB TITLE : Customer Service Clerk

DEPARTMENT : Grocery

CATEGORY : All Locations

II. OVERVIEW :

This description is intended to outline the primary responsibilities, general nature and level of work being performed by teammates assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and competencies of the Customer Service Clerk. The incumbent may be assigned other duties and responsibilities.

III. JOB SUMMARY :

Responsible for achieving and maintaining extraordinary customer service. Serves as a model for customer service and other vital behaviors, and instills this value in all teammates. Creates an environment for continual learning and encourages an open dialogue among teammates. Provides leadership and motivation within the store to promote a culture reflective of Lowe's guiding principles, core values, and vision.

IV. JOB RELATIONSHIPS :

• Responsible To :

Store Manager / Assistant Manager

None

Frequent contact with all teammates, customers, corporate office and vendors. Occasional contact with teammates from other locations.

V. JOB DUTIES :

VI. MINIMUM REQUIREMENTS :

Training and Experience :

Knowledge, Abilities and Skills :

Licenses, Registration and Certification :

VII. WORKING CONDITIONS :

VIII. PHYSICAL REQUIREMENTS :

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