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Bartender/Server
Bartender/ServerBoulders Resort & Spa Scottsdale, Curio Collection by Hilton • Cave Creek, Arizona, United States
Bartender / Server

Bartender / Server

Boulders Resort & Spa Scottsdale, Curio Collection by Hilton • Cave Creek, Arizona, United States
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JOB TITLE : Restaurant Bartender / Server.

REPORTS TO : Club Food & Beverage Manager.

POSITION STATUS : Seasonal.

HOURS PER WEEK : 30 to 40.

Join us in creating a legacy within a brand you can stay inspired with a team that will become family!

Why join the Boulders Resort & Spa Scottsdale brand ?

Our resort empowers you to deliver :

  • Personalized service with authenticity and passion.
  • Impactful experiences.
  • Creativity in our products and services.

POSITION DESCRIPTION :

As a Bartender / Server at the Boulders Resort & Spa Scottsdale, you will be responsible for providing exceptional service to guests, preparing beverages, delivering food and beverages with impeccable attention to detail. Your role is pivotal in creating an extraordinary dining experience, anticipating guests' needs, and offering personalized service that makes them feel valued. You will engage with guests in a refined and genuine manner, ensuring each interaction is thoughtful and memorable. Your attention to detail, along with your ability to seamlessly deliver anticipatory service, will contribute to the restaurant’s reputation for exceptional hospitality and luxury service standards.

What will I be doing?

As a Bartender / Server, you would be responsible for performing the following tasks to the highest standards :

  • Maintains proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet.
  • Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality.
  • Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes and presents drinks suing standard ingredient recipes and practicing prudent portion control. Check guests for proper identification. Detect and act upon guest inebriation as trained.
  • Respond to guest requests promptly and efficiently, ensuring a personalized and attentive service experience.
  • Demonstrate a genuine sense of interest in guests' needs, providing expert recommendations and creating a memorable dining experience.
  • Maintain in-depth knowledge of the menu, daily specials, and restaurant promotions to provide accurate information and enhance the guest experience.
  • Take food and beverage orders, input orders into the point-of-sale system, and ensure that all details are accurately captured.
  • Retrieve and deliver food and beverages in a timely manner, ensuring that each order is presented to the highest standards of quality and presentation.
  • Monitor guest satisfaction throughout the meal, addressing any concerns or needs promptly and with a positive attitude.
  • Inputs orders into a register at the point of sale and creates a check for each guest and personnel guests, including those served by other beverage servers, to maintain accountability of all beverages served.
  • Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and ensures vouchers are properly executed, in order to balance all moneys. Locks up and stores all beverage, food and other equipment items, deposits cash drops and secures bank.
  • Serve alcoholic and non-alcoholic beverages in compliance with all federal, state, local, and company regulations.
  • Keep your station well-stocked with necessary supplies to ensure a smooth service.
  • Clearing and cleaning tables throughout the meal service, ensuring each table is prepared for the next guest with meticulous attention to detail and a seamless transition.
  • What are we looking for?

    We are looking for a Bartender / Server who is passionate about delivering an exceptional dining experience and aligned with our commitment to 5-star standards. This role requires someone with a refined understanding of high-end service, anticipatory hospitality, and a genuine interest in fine dining. The ideal candidate will bring both knowledge and enthusiasm to the table, engaging guests with a thoughtful and professional approach, ensuring every guest feels valued, and enhancing their dining experience through impeccable service.

    The ideal candidate will possess the following qualifications :

  • Proven experience as a bartender, preferably in a fine dining restaurant.
  • Minimum two years’ previous experience bartending / mixology at a restaurant.
  • Knowledge of luxury food and beverage standards, ensuring the highest level of service and presentation.
  • Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
  • Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
  • Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
  • Must have basic knowledge of food and beverage preparation and service of various alcohol.
  • Knowledge of alcoholic beverages and mixing of drinks.
  • Able to remember, recite and promote the variety of menu items.
  • Open minded and outgoing personality.
  • Willing to work for long hours.
  • Positive attitude.
  • Must possess a valid Food Handler Card and Alcohol Awareness Training (e.g., TIPS) prior to being offered the position.
  • Ability to work flexible hours, including nights, weekends, and holidays as needed.
  • Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.

    Specifically, we look for demonstration of these Values :

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline.
  • In addition, we look for the demonstration of the following key attributes :

  • Quality.
  • Productivity.
  • Dependability.
  • Customer Focus.
  • Adaptability.
  • What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to.

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