Security Officer - Residential Front Desk Support
Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.
As a Security Officer - Residential Front Desk Support in New York, NY , you will serve and safeguard clients in a range of industries such as Residential, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you'll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability-giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities.
As a Front Desk Security Professional at a residential location, you will be the first point of contact for residents and visitors, helping to create a welcoming and secure environment. You will monitor access, verify credentials, and provide exceptional customer service while assisting with security-related matters. By remaining attentive and approachable, you will help to deter potential incidents and support a positive atmosphere.
At Allied Universal, we value teamwork, integrity, and a people-first approach, allowing you to make a meaningful impact every day.
Position Type : Part Time
Pay Rate : $29.78 / Hour
Job Schedule : DayTimeSat07 : 00 AM - 03 : 00 PMSun07 : 00 AM - 03 : 00 PM
What You'll Do :
- Use our proprietary scheduling platform to claim open shifts at client sites
- Support operations across a range of environments including commercial real estate, healthcare, and education
- Receive site-specific training and guidance from experienced teams
- Deliver consistent, professional security presence and customer service
- Be ready to fill in at short notice when urgent needs arise
Responsibilities :
Provide customer service by performing security-related procedures and following site-specific policies at the residential front desk location.Monitor access to the building, greeting and assisting residents, guests, and visitors in a professional manner.Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.Document and report any security-related incidents or unusual activities according to Allied Universal guidelines.Assist with emergency response activities when appropriate, coordinating with property management and / or emergency personnel as needed.Maintain a visible presence at the front desk to help to deter unauthorized entry and / or inappropriate behavior.Communicate clearly with residents and / or visitors, providing information and addressing questions or concerns as they arise.What We're Looking For :
Availability across various days and shiftsReliability and ability to adapt to different post assignmentsA desire to gain broad experience and grow within the companyInterest in transitioning into full-time roles when availableMinimum Requirements :
Must be at least 21 years of age.Access control and / or badge experience is preferred.Possession of a Guard Card or license is preferred.Ability to lift more than 20 pounds is preferred.Customer service experience is preferred.Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.Possess a high school diploma or equivalent.As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment.A valid driver's license will be required for driving positions only.Why Join Us :
Flexible Scheduling : Choose from a variety of open shifts that align with your availability and lifestyle.Career Growth : Clear path to full-time roles and ongoing advancement through paid training programs.Smart Tools : Access exclusive technology for real-time shift visibility and claiming.Full-Time Benefits : Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.Employee Perks : Enjoy discounts at restaurants, entertainment venues, and more through our perks program.Closing : Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law.