Technical Account Manager- MSSP

Vectra is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.

The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organizations worldwide rely on the Vectra AI to move at the speed and scale of hybrid attackers. For more information, visit www.vectra.ai.

Technical Account Manager - MSSP

Position Overview

We are seeking an experienced Technical Account Manager (TAM) specializing in cybersecurity to manage strategic relationships with our Managed Security Service Provider (MSSP) partners. This role is critical in providing expert guidance and technical solutions to enhance the knowledge and security posture of Vectra-based service offerings. The TAM will serve as a trusted advisor, bridging the gap between our cybersecurity solutions, MSSP partners, and customer needs while ensuring smooth optimization, adoption and ongoing success.

Key Responsibilities

Strategic Partnership Management

• Serve as the primary technical liaison between Vectra and focus MSSP partners
• Build and maintain strong relationships with MSSP's delivery engineers and analysts
• Identify adoption opportunities for MSSP customers, and enable MSSP engineers to deliver it to their customers

Technical Excellence & Solutions

Enablement

Operational Support

Required Qualifications

Technical Expertise

Relationship Management

Communication & Collaboration

Industry Knowledge

Preferred Qualifications

Success Metrics

Travel Requirements

Compensation & Benefits

Growth Opportunities

This role offers significant growth potential as we scale our MSSP program. Future opportunities include :

This position supports our strategic focus on high-value MSSP partnerships with $1M+ ACV recurring business. The successful candidate will play a crucial role in scaling our partner ecosystem while maintaining the highest levels of technical excellence and customer satisfaction.

Our competitive total rewards package includes cash compensation within the range provided below Actual pay for this position may vary based on the hired candidate's location, experience and relevant incumbent pay position.

Vectra Total Rewards

$91,700 — $177,300 USD

Vectra provides a comprehensive total rewards package that supports the financial, physical, mental and overall health of our employees and their families. Compensation includes competitive base pay, incentive pla n eligibility, and participation in the employee equity plan (stock options). Specific benefits offered var ies by location, but commonly in clude health care insurance , income protection / life insurance , access to retirement savings plans, behavioral & emotional wellness services , generous time away from work, and a comprehensive employee recognition program.

Vectra is committed to creating a diverse environment and is proud to be an equal opportunity employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.