Customer Experience Specialist
VirtualVocationsBaltimore, Maryland, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Customer Experience Representative to manage customer interactions and support their health journey.
Key Responsibilities
Answer inbound phone calls and provide support for orders, product inquiries, and subscription management
Utilize sales strategies to educate customers and upsell products
Log customer interactions and implement strategies to enhance the overall customer experience
Required Qualifications
Experience in customer service and sales, preferably in the health and wellness industry
Ability to work independently in a fast-paced environment
Tech-savvy with proficiency in customer interaction logging tools
Strong organizational skills and a proactive attitude
Flexibility to adapt to changing processes and customer needs
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Customer Experience Specialist • Baltimore, Maryland, United States
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