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Lead Maintenance Technician
Lead Maintenance TechnicianAAA Club Alliance • Wilmington, DE, US
Lead Maintenance Technician

Lead Maintenance Technician

AAA Club Alliance • Wilmington, DE, US
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Join to apply for the Lead Maintenance Technician role at AAA Club Alliance

What We Offer

  • Competitive hourly rate
  • Eligibility for Annual Merit Increase
  • Health & Life Insurance
  • 3+ weeks of paid time off accrued during your first year
  • 401(K) plan with company match up to 7%
  • Tuition Reimbursement and Professional Certification Opportunities
  • Paid time off to volunteer & company-sponsored volunteer events throughout the year
  • Complimentary AAA Premier Membership, Health & Wellness Program, Health Concierge Service, and Short Term / Long Term Disability

Primary Responsibilities

  • Act as main point of contact for external vendors for scheduling and complex repair work in assigned market.
  • Manage all renovation, reconfiguration, and / or move projects within approved timelines in assigned market.
  • Maintain primary site according to standards including mechanical systems (if applicable).
  • In the absence of Supervisor, oversee outside contractors / vendors to provide cost-effective service to internal customers, including assignment of work from planned projects, service requests, and other sources.
  • Perform or assign in-house repairs to the greatest extent possible before engaging contractor services.
  • Research new equipment maintenance procedures and distribute information among all members of Facilities.
  • Monitor work order system and respond to assignments in a timely, efficient and courteous manner.
  • Assign and prioritize daily service tickets as required.
  • Work with maintenance supervisor to plan work priorities, obtain necessary supplies, and assess skills needed to complete tasks.
  • Collaborate with team members to discuss upcoming work assignments and delegate assignments based on team members' skills and experience.
  • Ensure maintenance and repair work is completed safely, effectively, and in a timely manner.
  • Assist team members with technical issues or advanced problems with given assignments.
  • Inspect work performed by team members.
  • Inspect ongoing projects by visiting construction sites for update meetings and / or progress reports as required.
  • Provide support and consulting services to Facilities technicians and mechanics to resolve issues or concerns.
  • Work with architects, designers and other consultants to achieve project parameters as assigned.
  • Act as essential personnel for assigned AAA locations on a 7 x 24 basis. Work weekend on-call rotation to provide after-hours emergency coverage.
  • Perform other duties as assigned.

    • Minimum Qualifications

  • High school diploma or equivalent required.
  • Minimum 5 years of experience in a facilities role, with emphasis in plumbing, electrical, HVAC, and general building maintenance solutions required.
  • Three years of progressive experience in building operation and maintenance preferred.
  • Valid driver's license with clean driving record required.

    • Knowledge, Skills & Abilities

  • Demonstrated ability to lead facilities related projects; site closures / openings, relocations, store refreshes.
  • Effective written and oral communication skills to enable accurate completion of assignments and projects and effective interaction with others.
  • Ability to handle materials, tools or equipment.
  • Extensive knowledge of building systems such as plumbing, electrical, and HVAC.
  • Ability to prioritize tasks and delegate when appropriate.
  • Exceptional attention to detail and time management skills.
  • Ability to maintain a consistent teamwork mentality.
  • Proficient with Microsoft Office Suite or related software as needed to complete reports, logs, and inventory.
  • Ability to interact with all levels of the organization.

    • Benefits

  • Medical, Dental, and Vision plan options
  • Up to 2 weeks paid parental leave
  • 401k plan with company match up to 7%
  • 2+ weeks of PTO within your first year
  • Paid company holidays
  • Company provided volunteer opportunities + 1 volunteer day per year
  • Free AAA Membership
  • Continual learning reimbursement up to $5,250 per year
  • And MORE! Check out our Benefits Page for more information

    • ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. In addition to EEO, we are committed to cultivating a welcoming and inclusive workplace with diverse backgrounds and experiences to meet our goals and support our values while serving our members and customers.

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    Lead Maintenance Technician • Wilmington, DE, US

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