Xfinity Retail Service Associate

Core Responsibilities Supports the onboarding of a Xfinity Mobile customer, post-sale or in tandem with a sales representative, which may involve assisting customers set up online accounts, data transfer, mobile device education, or assisting with account set up errors. Assists Store Leadership in Inventory and Merchandising responsibilities : Knows current processes and procedures and suggests improvements that enhance the customer and / or store experience. Other duties and responsibilities as assigned. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

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