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Program Manager / Residential Director

Program Manager / Residential Director

MAB Community ServicesWatertown, MA, US
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Job Description

Job Description

MAB Community Services is seeking experienced, energetic human service professionals to join our interdisciplinary Residential Management team. We have exciting opportunities available to oversee residential supports for adults with disabilities living in a group setting. This person centered environment is fast paced, challenging, and fun. The ideal candidates will have experience supporting adults with disabilities to pursue their best life.

Starting Salary is $58,656. After six months of service, Residential Coordinators are entered into the Performance Pay Program and are eligible for pay increases of up to 10% per year.

Summary : The Residential Coordinator supervises and provides leadership for the Direct Support Professionals and the assigned staff teams. The Coordinator oversees the operation of the home and ensures quality care and operations that support person centered planning for all individuals. The Residential Coordinator also builds and maintains supportive relationships with community stakeholders.

Staff and Team Leadership : Provide clear and effective leadership and supervision to support and strengthen staff in their roles within the MAB community.

  • The staff team consists of an Assistant Coordinator and approximately 9-12 direct care staff.
  • Duties include scheduling, supervision, training, hiring, payroll and attendance.
  • Also run staff meetings, provide mentorship, guidance and crisis intervention when required.

Quality Assurance : Manage the house, vehicles and day to day program functions while ensuring that the medical, financial and clinical protocols are followed.

Oversee house staff training and implementation of all program policies including documentation, record keeping, communication, mandated reporting, financial management, medical care, and confidentiality.

Medical / Medications : Coordinate and advocate for health care services for participants.

  • Supervise and coordinate medication administration practices by and with MAP staff. Ensure all medical appointments are made and kept, and that all the appropriate follow up happens including documentation and assessment for follow up medical care.
  • Obtain Medication Administration Certification and dispense medication (MAP).
  • Person Centered Planning : Model appropriate, respectful and healthy behavior and relationships with staff and participants.

  • Build and sustain an environment that supports and facilitates participants’ choices, interests, skills and needs.
  • Anticipate, prepare for, attend and follow up as necessary from Case Review meetings, Quarterly Reviews and ISPs.
  • Community Partnerships : Build and support relationships within MAB and with external community stakeholders.

    Qualifications

  • Strong interpersonal and communication skills that foster healthy relationships with MAB participants and employees.
  • Analytical reader / thinker who can understand and implement state regulations and various record keeping systems in both writing and on the computer.
  • Team player who can give and receive productive direction, use creative problem solving strategies, and provide effective leadership while motivating participants and staff.
  • Bachelor’s Degree and / or 2+ years of residential experience required.
  • Comfort with computers and ability to learn new reporting software.
  • In accordance with MAB's ADA policy, MAB will engage in an interactive dialogue with individuals to determine if the essential functions of the position may be fulfilled with or without a reasonable accommodation.

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    Residential Program Manager • Watertown, MA, US

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