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Resident Services Specialist
Resident Services SpecialistHanover Township • Bartlett, IL, US
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Resident Services Specialist

Resident Services Specialist

Hanover Township • Bartlett, IL, US
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Job Description

Job Description

Salary : $20.00 - $23.00 per hour DOQ

HANOVER TOWNSHIP IS HIRING Resident Services Specialist!

Under the direction of the Administrative Services Manager, the Resident Services Specialist is responsible for assisting residents in the processing and filing of paperwork for passports applications, handicap placards, Illinois Department of Natural Resources hunting and fishing licenses, Illinois license plate sticker renewal, voter registration, and notary. The Resident Services Specialist supports the department by providing responsive, accurate, and efficient clerical, supportive, and customer service assistance to residents, elected officials, staff, and vendors. Responsible for carrying out duties that include general clerical and office-based work. Responsible for providing direct support services to departmental staff and maintaining a professional image through in-person, email, and telephone interactions. Performs other duties as required for the successful operation of the Administrative Services Department.

This position is non-exempt with a pay range of $20.00 - $23.00 per hour (depending on qualification and experience).

Education, Experience, and Computer Skills :

  • Associates degree in office administration or related field required. Bachelors degree preferred.
  • Three years of experience in office administration is preferred.
  • Equivalent combination of education and experience.
  • Proficient knowledge of all Microsoft Office applications required including, but not limited to, Word, PowerPoint, and Excel.

Special Requirements :

  • Ability to obtain Passport Acceptance Agent certification and renewal annually.
  • Willingness to work occasional evenings and / or weekends as needed.
  • Ability to read and speak Spanish is preferred.
  • Willingness to receive Certified Illinois Assessing Officer (CIAO) designation within 12 months.
  • Obtain notary certification.
  • Benefits :

  • Excellent benefits package including major medical, vision, dental, and life insurance
  • RetirementPENSIONthrough the Illinois Municipal Retirement Fund
  • 457(b) Plan Retirement Plan
  • Yearly training allowance
  • Employee Assistance Program (EAP)
  • 12 PAIDHolidaysper year
  • 5 PAIDVacation Daysafter 30 days of employment (10 Vacation Days after one year of employment)
  • 12 PAIDSick Daysper year (accrue one sick day per month)
  • 1 PAIDFloating Holidayper calendar year
  • Up to 40 hours ofPaid Leave for All Workers
  • APPLY NOW! Interested applicants please submit cover letter and resume to Hailey Matich, Administrative Services Manager, at HMatich@hanover-township.org. To see the full job description on Hanover Townships website click here. This position will remain open until it is filled. Hanover Township is an equal opportunity employer.

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    Resident Service Specialist • Bartlett, IL, US

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