Client Intake Specialist

Position Description

Position Title : Client Intake Specialist

FLSA Classification : Non-exempt

Full or part-time status : Full-time

Department : Basic Needs

Reports to : Basic Needs Operations Manager

Hiring Rage : $14.50-$19.00 / hr. DOE

Date is written or last revised : October 2025

Primary Function of Position

As a Client Intake Specialist, you play a vital role in facilitating the seamless operation of client intake activities and associated services at the Bishop Weigand Resource Center .

Major Position Responsibilities

• Ensure a Smooth Check-In : Oversee the check-in process, ensuring clients properly scan in at the intake desk.
• Support Unregistered Clients : Assist clients without scan cards to complete intake procedures effectively.
• Accurate Data Management : Enter crucial data into the UHMIS system, contributing to precise record-keeping and data management.
• Respectful Interaction : Engage with individuals seeking assistance, maintaining a demeanor of respect and professionalism.
• Collaborative Security : Collaborate with security personnel, providing them with pertinent information in case safety concerns arise.
• Transparent Communication : Keep the Basic Needs Operations Manager informed about any developments or information that could impact the agency.
• Collaborative Teamwork : Cultivate a team-oriented environment, fostering positive synergy between staff and volunteers.
• Maintain Facility Comfort : Ensure cleanliness and upkeep of common areas, including men's and women's restrooms, while taking out trash and replacing liners.
• Proactive Hazard Handling : Safely dispose of drug paraphernalia when encountered, contributing to a secure environment.
• Winter Safety Measures : Salt walkways during winter months, enhancing safety for clients and staff.
• Volunteer Coordination : Effectively coordinate the efforts of volunteers, facilitating their productive engagement.
• Building Operations : Contribute to the seamless daily operation of the center by opening or closing the building and locking or unlocking doors.
• Active Participation : Attend staff meetings, actively contributing insights and perspectives to the collaborative environment.
• Additional duties as assigned.

Work Environment

Physical Demands

Skills, Knowledge, and Abilities

Education, Training and Experience

Background Screening Requirement

Licenses, certifications, and credentials

Position status and expected schedule

DISCLAIMER STATEMENT : This job description lists typical examples of work and is not intended to include every job duty and responsibility specific to a position . The employer reserves the right to change or assign other duties to this position with or without notice.

CCS is an equal-opportunity employer.

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