Locker Supervisor - Hersheypark, PA - Seasonal

Locker Supervisor - Hersheypark, PA - Seasonal

The Supervisor is responsible for overseeing staff, delegating daily work assignments, authorizing refunds and handling escalated guest issues. Locker Supervisors are also responsible for overseeing the locker operation at the park, this includes assisting guests with locker rental, and operation of the lockers, answering questions, troubleshooting locker issues, cleaning of lockers and locker areas.

Excellent customer service skills, ability to work varied shifts, ability to work through Labor Day, experience handling cash, preferred, experience in a customer service related role preferred, experience in a supervising role preferred, responsible & mature work ethic; report for scheduled shift on-time and ready to work. Ability to work outside in all weather, walk and / or stand for duration of shift.

Attention to detail, advanced; communication, advanced; flexibility, advanced; customer service, expert. Conflict resolution, intermediate; people management, some knowledge. Team player : works well as a member of a group. Enthusiastic : shows intense and eager enjoyment and interest. Self-starter : inspired to perform without outside help. High School or better preferred.