Job Description
Job Description
Description : Basic Description :
Integrate new Flat Branch sales employees into Flat culture, systems, and processes. Support transition and training during new hires first 12 months.
Responsibilities : Transition :
- Support and encourage new LOAs during their first 12 months.
Training :
Write 2-week training schedule.Schedule introductory department onboardings and zooms.Facilitate password and Account Login Set up.Implement 90-day training program.Connect LOA’s with team leads and mentor.Train on Flat Branch systems, processes, and best practices.Facilitate enrollment and training in marketing platforms.Participate in all ongoing company training on programs and processes.Connect and integrate new hire into team culture.Build Flat Culture and relationship throughout new hires first 12 months.Review disclosures and new submissions.Additional :
Help in finding inefficiencies and implementing protocol to resolve / improve.Highly available for ongoing conversations and questions from new sales member(s).Assist Transition Concierge, as needed, with Loan Officer support for sales associates within their first 12 months.Facilitate and / or lead department refreshes & trainings for existing LOA department.Communicate with Manager on progress of new LOA’s and communicate any needs.Requirements :
Qualifications & Skills :
Excellent Communication skills with ability to prioritize tasksMortgage Loan Originator License required; previous loan officer experience preferred but not requiredAbility to address, communicate and resolve difficult tasks, conversations, and scenarios without compromising the integrity of the company, culture, or officeAbility to travel when necessary (moderate travel)Prolonged periods sitting at a desk and working on a computerMust have 2 years of mortgage experience