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Engagement Specialist

Engagement Specialist

Team Recovery Ohio LLCToledo, OH, USA
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The Engagement Specialist plays a vital role in supporting client engagement, retention, and success in outpatient substance use disorder (SUD) treatment. This position serves as a consistent point of contact for clients, helping them navigate early recovery, overcome barriers to participation, and connect with essential services that support long-term wellness.

Education Requirements : High School Diploma or GED

Experience Requirements :

  • 3+ years of experience in addiction recovery or behavioral health settings, with a strong understanding of case management and community resource connections preferred.

License Requirements :

  • CDCA license and QMHS III required.
  • CPR certification required, will train upon hire.
  • Must have a valid driver's license, acceptable driving record, be 21 years or older, and be deemed insurable through Team Recovery's insurance carrier.

    • Job Responsibilities :

  • Build trusting, supportive relationships with clients to promote consistent engagement / participation in treatment
  • Identify and address barriers to engagement
  • Coordinate appointments and follow up with care to ensure continuity of care.
  • Collaboration with therapists, medical providers, peer support, group facilitators, and external agencies to ensure integrated, wraparound support.
  • Conduct assessments to determine the needs of clients seeking behavioral health and addiction recovery services.
  • Develop individualized treatment plans in collaboration with clients, healthcare providers, and other stakeholders.
  • Coordinate care and services provided to clients, including therapy, medication management, and group therapy.
  • Monitor and evaluate clients' progress towards treatment goals and make adjustments to the treatment plan as needed.
  • Maintain accurate and up-to-date documentation of client interactions, treatment plans, and progress reports.
  • Collaborate with a multidisciplinary team of healthcare professionals, including clinical and medical teams.
  • Stay informed about current trends and best practices in behavioral health and addiction recovery services.
  • Maintain productivity requirement assigned by clinical leadership.
  • Other duties as assigned by clinical leadership.
  • Ability to pass a pre-employment background check and drug screen (required).
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    Engagement Specialist • Toledo, OH, USA