Job Title : IT Manager - Application Development
Department : Information Technology
Reports To : CTO
Manages : QA Analysts, Business Analysts, Solution Architects, Developers, Salesforce Developers / Admins
Position Overview
The IT Manager serves as a technical leader, process evangelist, and people manager for a cross-functional team delivering multi-platform solutions. This role combines product ownership, agile facilitation, and DevOps governance to drive secure, high-quality releases while adhering to ISO / SOC2 standards.
Key Responsibilities
Agile Leadership & Process Ownership
- Act as co-product owner , collaborating with stakeholders to define vision, prioritize backlogs, and ensure solutions meet business and security requirements.
- Facilitate Scrum ceremonies (sprint planning, retrospectives, daily stand-ups), supporting the team to move into a state of self-organization.
- Champion DevOps and CI / CD practices , enforcing strict pipelines, automated testing, and audit trails for compliance.
Team Management & Development
Lead and mentor QA analysts, BAs, architects, and developers, fostering skill growth and accountability.Conduct performance reviews , resolve conflicts, and align career development with organizational goals.Optimize team composition by hiring or restructuring roles to address project needs.Embed security controls into all phases of development (design, coding, testing, deployment).Mitigate risks by reviewing architecture decisions and third-party integrations.Technical Oversight
Review technical designs for scalability, security, and alignment with business objectives.Resolve cross-team dependencies and resource bottlenecks.Troubleshoot critical issues affecting system stability or compliance.Stakeholder Accountability
Report progress and risks to executives using metrics (velocity, defect rates, compliance gaps).Negotiate scope and timelines with business units while safeguarding technical integrity.Escalate impediments requiring leadership intervention (e.g., budget, cross-departmental conflicts).Required Skills & Qualifications
5+ years in IT leadership managing agile teams (QA, developers, architects) in multi-platform environments.Technical proficiency in DevOps tools (Jenkins, Gearset, Azure Devops, GitHub Actions), Salesforce, and CI / CD pipelines.Security-first mindset with experience implementing ISO 27001 / SOC2 controls.Exceptional communication for bridging technical and non-technical stakeholders.Preferred Qualifications
Certifications : CISSP, PMP, or ITIL for governance frameworks.Salesforce architecture knowledge (Platform Developer I / II, Certified Architect).Deep Agile expertise with certifications (CSM, SAFe) and hands-on Scrum / Kanban implementation.Benefits :
Family - Fun atmosphereConcierge ServiceOutside Vendors for convenience (car detailing, massage, chiropractor)Paid volunteer hoursHealth, dental, vision insurancePaid maternity / paternity leave8 paid holidays (including your birthday)PTO + Flex TimeCompany events / Quarterly outings