Senior Category Manager - Phlebotomy Services

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Position Overview

The Category Manager - Phlebotomy Services is responsible for the development and execution of strategic sourcing initiatives for outsourced phlebotomy networks, mobile clinical collection providers, and related patient-facing services that support Exact Sciences' diagnostic offerings. This role ensures service quality, cost-effectiveness, compliance, and scalability in phlebotomy service partnerships by aligning procurement strategies with the needs of Clinical Operations, Commercial Teams, Lab Operations, and Customer Experience. The Category Manager will play a key role in building a resilient supplier base, negotiating service-level agreements, and supporting network expansion to enable access, convenience, and quality care for patients. This role reports to the Associate Director, Strategic Sourcing - Global Category Management.

Essential Duties

Include, but are not limited to, the following :

• Serves as sourcing SME for Phlebotomy Services, including outsourced collection networks, mobile and at-home blood draw providers, patient service centers, and associated clinical service logistics.
• Develop and implement category strategies that enable reliable, high-quality, and patient-centric sample collection services, aligned with Exact Sciences' test portfolio and growth objectives.
• Monitors the external environment to identify new trends and opportunities.
• Collaborate with Clinical Operations, Lab Operations, Commercial, Customer Experience, and Compliance teams to define service requirements, quality expectations, and patient access targets.
• Support new service models (e.g., virtual care integration, new test launches) by aligning phlebotomy network capabilities with operational readiness and patient demand forecasts.
• Engages business stakeholders to clarify and prioritize the value that is required from the category. Collaborates to establish category targets and tracks progress against targets.
• Partners to negotiate contracts meeting cost savings and risk mitigation objectives.
• Ensures development and application of advantageous sourcing strategies, managing strategic vendor selection through proven / approved RFx processes.
• Provides problem-solving and innovative ideas to support internal customers. Identifies value-generating opportunities (e.g. savings, efficiencies, or revenue growth).
• Drives an awareness of supplier expectations and requirements within the organization to foster win-win relationships.
• Monitors overall category strategy development and implementation, suggests changes to the strategy in line with the changing business environment. Identifies and resolves emerging issues with suppliers within category.
• Plays a key role in the phased roll out of category management across the organization, partnering closely with business stakeholders to ensure business objectives are met.
• Drives forward aggressive savings initiatives for indirect spend while continuously managing savings pipeline based on key procurement targets.
• Documents and communicates the savings success and engages business owners in needed process changes.
• Ensures Category Management policies are followed across the organization through education to impacted departments.
• Regularly presents to internal and external stakeholders.
• Leads and manages several varied projects at one time, with frequent changing priorities.
• Ability to effectively communicate to all levels within the organization.
• Ability to adapt to a quickly changing work environment with rapidly changing needs and requests.
• Ability to make decisions with limited information and operate with autonomy.
• Strong analytical, problem-solving, and negotiating skills.
• Excellent oral and written communication and interpersonal skills.
• Ability to organize, present, and convey complex problems or issues within and across other functions.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company's Quality Management System policies and procedures.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Regular and reliable attendance.
• Ability to lift up to 20 pounds for approximately 5% of a typical working day.
• Ability to work on a mobile device, tablet, or in front of a computer screen and / or perform typing for approximately 90% of a typical working day.
• Ability to comply with any applicable personal protective equipment requirements.
• Ability and means to travel between local Madison Exact Sciences locations.
• Ability to travel 15% of working time away from work location, may include overnight / weekend travel.

Minimum Qualifications

Preferred Qualifications