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Security Professional - Front Desk Patrol

Security Professional - Front Desk Patrol

Clearance JobsRochester, NY, US
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Security Professional - Front Desk Patrol

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

As a Security Professional - Front Desk Patrol in Rochester, NY, you will serve and safeguard clients in a range of industries such as Tech / Media / Telecom, and more. As a Front Desk Security Officer with Allied Universal at a leading technology-focused location, you will be the first point of contact for visitors and employees, providing a welcoming presence and supporting a secure environment. Your responsibilities will include monitoring access, verifying credentials, and responding to security-related incidents with professionalism and care. You will help to deter unwanted activity through your attentive presence and excellent customer service, all while upholding Allied Universal's values of teamwork, integrity, and putting people first.

Position Type : Full Time

Pay Rate : $17.00 / Hour

Job Schedule : Day Time Wed 07 : 00 AM - 05 : 00 PM Thur 07 : 00 AM - 05 : 00 PM Fri 07 : 00 AM - 05 : 00 PM

What You'll Do :

  • Use our proprietary scheduling platform to claim open shifts at client sites
  • Support operations across a range of environments including commercial real estate, healthcare, and education
  • Receive site-specific training and guidance from experienced teams
  • Deliver consistent, professional security presence and customer service
  • Be ready to fill in at short notice when urgent needs arise

Responsibilities :

  • Provide customer service to clients, visitors, and employees at the front desk by carrying out security-related procedures and site-specific policies.
  • Monitor access to the building and help to deter unauthorized entry by verifying identification and managing visitor logs.
  • Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols for the location.
  • Assist with emergency response activities as directed by Allied Universal and site management.
  • Communicate professionally with all individuals entering or exiting the location, addressing questions and / or concerns as appropriate.
  • Maintain detailed and accurate records of daily activities, incidents, and / or unusual occurrences as required by site procedures.
  • What We're Looking For :

  • Availability across various days and shifts
  • Reliability and ability to adapt to different post assignments
  • A desire to gain broad experience and grow within the company
  • Interest in transitioning into full-time roles when available
  • Minimum Requirements :

  • A valid New York State Security Guard License is required.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment.
  • A valid driver's license will be required for driving positions only.
  • Why Join Us :

  • Flexible Scheduling : Choose from a variety of open shifts that align with your availability and lifestyle.
  • Career Growth : Clear path to full-time roles and ongoing advancement through paid training programs.
  • Smart Tools : Access exclusive technology for real-time shift visibility and claiming.
  • Full-Time Benefits : Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
  • Employee Perks : Enjoy discounts at restaurants, entertainment venues, and more through our perks program.
  • Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law.

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    Front Desk • Rochester, NY, US

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