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Warranty Administrator - World Ford Pensacola

Warranty Administrator - World Ford Pensacola

Group 1 AutomotivePensacola, FL, US
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Warranty Administrator

World Ford Pensacola is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Warranty Administrator to our team. Group 1 Automotive, a Fortune 250 company, is a leading operator of automotive dealerships and collision centers across the United States and United Kingdom. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail.

Schedule : Mon-Fri 8am-5pm

In addition to competitive pay, we offer our associates the following benefits :

  • Health, Dental, Vision, Life, and Disability insurance
  • 401(k) plan with company match
  • Paid Time-Off
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities

Responsibilities

  • Be able to establish and maintain productive relationships with the manufacturers designated warranty representatives with which the dealership conducts business.
  • Review every warranty repair order written for proper completion, accuracy and legibility according to the applicable policies and procedure manuals.
  • Determine and enter the applicable labor operation codes, failure codes and / or other administrative data required and enter them on the repair orders.
  • Check each repair order against the vehicle service history to avoid making duplicate claims.
  • Monitor the use of special warranty programs for diagnosis time, straight time repairs, etc.
  • Review all returned and / or rejected warranty claims and prepare the repair orders for immediate resubmission.
  • Contact the appropriate warranty claim representative regarding any claims requiring special authorization.
  • Maintain a record of all claims submitted, returned / rejected or paid and their current status.
  • Establish and maintain a record and control of the physical inventory of parts to be returned, inspected or scrapped by the manufacturer or other warranty authority.

    • Qualifications

  • Warranty experience is required.
  • Ford experience preferred.
  • CDK experience is a plus.
  • Ability to work independently and be self-motivated.
  • Great attitude with high-energy personality.
  • Professional appearance and work ethic.
  • High School diploma or equivalent.
  • All applicants must pass pre-employment testing to include : background checks, MVR, and drug testing in order to qualify for employment

    • We are an Equal Employment Opportunity Employer and participates in E-Verify

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    Warranty Administrator • Pensacola, FL, US

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