Operations Manager - RichmondConfidential Jobs_PP • Richmond, VA, US
Operations Manager - Richmond
Confidential Jobs_PP • Richmond, VA, US
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job_description.job_card.job_descriptionOperations Management : The Ops Manager will spend the majority of time on the production floor being actively engaged in the daily operations to understand performance expectations and communicate those to team members. Strategic Management : Successfully manages talent across the organization using key metrics, formal assessments and integrated calibrations to develop and execute a talent strategy which capitalizes on employees' efficiencies and performances. Change leader – recognizes when and where change is needed and has the ability to be successful in selecting the right changes at the right time for the organizational culture to accept and embrace. Customer Service : The local manufacturing / operations manager is expected to assist in covering customer service issues that escalate to a manager level including keeping detailed notes on interactions with customers and communicating with customer service manager to resolve issues. Communication : Will work closely with hourly production staff as well as other key management stakeholders Average 48 hours per week, which could include a few hours on a Saturday. 5+ years of progressive operations / manufacturing experience, preferably in a retail environment but open to industry. Proven leadership and team management skills. Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. A results-oriented mindset with a drive for excellence. Bachelor's degree preferred, but equivalent experience will be considered. ? Competitive base salary. ? Performance-based bonus opportunities. ? Fully paid medical benefits. ? 401k retirement plan.
Summary :
Our award-winning client is seeking a Manufacturing Operations Manager to join their team. Join a leading national retailer as a Manufacturing Operations Manager in the vibrant Richmond, VA area, leading a team across multiple locations.
Reporting to the Corporate VP of Manufacturing, the Manufacturing Operations Manager holds a key position on the leadership team and will lead the efforts of all operating functions and have the responsibility for managing the local manufacturing and delivery staff. We have 6 locations in the Richmond area including the factory store which make custom products for household use.
Responsibilites :
The ideal candidate will be an engaging leader with an excellent mindset for solidly engaging a work force, an understanding of manufacturing and operations as well as business and commercial management experience. Your background will include implementing best practices in operations management, customer interaction, distribution, inventory control and organizational effectiveness with exceptional integrity in a customer-first focused environment.
Areas of Expertise :
- Plant Management and oversite of all plant operations and manufacturing. 5+ years' experience preferred in a management or supervisory role.
- Total management of Factory and Delivery personnel staffing including performance evaluations, new hire training and cross training.
- Quality focus to help ensure overall customer satisfaction and internal efficiencies
- Ordering Raw Materials / Supplier Interaction
- Daily production and inventory schedules
- Invoice review and approval
- Plant / Building Maintenance Safety and Housekeeping
- Work with the safety committee to ensure all issues are resolved in a timely fashion
- Implementation and management of company policies and procedures
- Plant efficiency including all monthly reports
- Review of employee timesheets
- Annual business planning
Capabilities and other Key Responsibilities
Work Schedule :
Required Qualifications
Benefits
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Operation Manager • Richmond, VA, US
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