Talent.com
Customer Experience Coordinator

Customer Experience Coordinator

CintasAnaheim, CA, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Customer Experience Coordinator

Customer Experience Coordinator provides outstanding customer service to both our internal partners and our customers through various activities using their knowledge of Alarm Systems, Portable Fire Extinguishers, Suppression Systems or Sprinkler Systems. Duties include answering customer calls, assisting with customer needs, scheduling service for customers, assisting in account reconciliation, preparing reports and invoices, securing permits, and ordering for occasional miscellaneous projects.

Key Responsibilities Include :

  • Serve as a liaison regarding fire systems (alarm, portable extinguisher, suppression, or sprinkler) to support customers with relevant and accurate information.
  • Carry out procedural tasks to support interdepartmental relationships and provide problem solving solutions to internal teams. Manage workload of assigned field technicians based on available work, the knowledge and skill set of technicians, and route optimization.
  • Accurately assist all partners with concerns related to fire suppression systems, fire marshal issues, and more. Expected to be the main point of contact within the scheduling department for issues of this nature.
  • Responsible for clearly and concisely gathering information from Service Managers and technicians to better understand or de-escalate situations. Responsible for successfully resolving problems with customers or fire marshals using technical knowledge and professional communication.
  • Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats.
  • Use the external communications system to access required information for specified purposes.
  • Provide operational support by utilizing fire suppression system knowledge to customers, vendors, and internal partners. Schedule and dispatch technicians to customer sites according to customers scheduled inspection frequency, customer requests, and emergency service calls.
  • Support project managers by performing simple tasks and following established procedures related to resolution of fire suppression issues.

Required :

  • High School Diploma / GED
  • Excellent phone demeanor and experience with customer service; experience must include answering phones and transferring calls
  • Preferred :

  • Proficiency with the Microsoft Office Suite
  • Minimum 2 years of Fire Suppression Systems experience
  • Experience with reading, understanding, and creating quotes.
  • Fire Certifications
  • Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

    Additionally, our employee-partners enjoy :

  • Competitive Pay
  • 401(k) with Company Match / Profit Sharing / Employee Stock Ownership Plan (ESOP)
  • Disability, Life and AD&D Insurance, 100% Company Paid
  • Paid Time Off and Holidays
  • Skills Development, Training and Career Advancement Opportunities
  • A reasonable estimate of base salary for this role ranges between $22.14 - $27.89 / Hour. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs.

    Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.

    Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

    Job Category : Office Administration Organization : Fire Employee Status : Regular Schedule : Full Time Shift : 1st Shift

    serp_jobs.job_alerts.create_a_job

    Customer Experience Coordinator • Anaheim, CA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Guest Experience Coordinator

    Guest Experience Coordinator

    Audi Beverly HillsBeverly Hills, CA, US
    serp_jobs.job_card.full_time
    At Audi Beverly Hills, our mission is to deliver a world-class guest experience through the pursuit of excellence.It is this journey, fueled by innovation and integrity, that has led us to be a par...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Experience Coor

    Customer Experience Coor

    MarshallsLaguna Niguel, CA, US
    serp_jobs.job_card.full_time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritize...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Success Coordinator

    Customer Success Coordinator

    VirtualVocationsLos Angeles, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Success Coordinator 4 - TEMPORARY.Key Responsibilities Conduct outreach calls to schedule patients for healthcare appointments Answer inbound calls to assist ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Director of Customer Experience

    Senior Director of Customer Experience

    VirtualVocationsFullerton, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Director of Customer Experience Insights.Key Responsibilities Lead the development and execution of a comprehensive customer experience measurement and insights ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Consumer Experience Specialist

    Consumer Experience Specialist

    VirtualVocationsFullerton, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Consumer Experience Specialist.Key Responsibilities Field and resolve inquiries via phone, chat, and other contact methods within the Consumer Experience Center Provid...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Client Success Coordinator

    Client Success Coordinator

    VirtualVocationsLos Angeles, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Client Success Coordinator to enhance client satisfaction and retention.Key Responsibilities Proactively interact with clients to align marketing strategies with their ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Workplace experience Sr. Coordinator

    Workplace experience Sr. Coordinator

    BGSFBeverly Hills, CA, US
    serp_jobs.job_card.full_time
    Coordinate and lead the team's daily activities.Establish work schedules, assign tasks, and cross-train staff.Set and track staff and department deadlines. Build and maintain a trusted client re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Customer Experience Solutions Engineer

    Customer Experience Solutions Engineer

    VirtualVocationsGlendale, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Experience Solutions Engineer.Key Responsibilities Engage with customers and partners to translate business requirements into effective solutions Conduct prod...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Fulltime- Customer Experience Supervisor

    Fulltime- Customer Experience Supervisor

    TJ MaxxFountain Valley, California, United States of America
    serp_jobs.job_card.full_time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Customer Experience Manager - Victoria's Secret - Fashion Square Sherman Oaks -

    Customer Experience Manager - Victoria's Secret - Fashion Square Sherman Oaks -

    MediabistroLos Angeles, CA, United States
    serp_jobs.job_card.full_time
    Customer Experience Manager - Victoria's Secret - Fashion Square Sherman Oaks - Sherman Oaks, CA.Be among the first 25 applicants. Customer Experience Manager - Victoria's Secret - Fashion Square Sh...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Iowa Customer Experience Specialist

    Iowa Customer Experience Specialist

    VirtualVocationsWhittier, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Experience Specialist 1 to provide high-quality service in a fast-paced call center environment. Key Responsibilities Respond to customer inquiries regarding po...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Coordinator - Earn Up to $37 / hr

    Coordinator - Earn Up to $37 / hr

    TradeJobsWorkforce92701 Santa Ana, CA, US
    serp_jobs.job_card.full_time +1
    Key Job Functions : Processes all store shipments and administers recall.Ensures maintenance and housekeeping of stockroom. Job Duties : Maintains a neat, organized and well-stocked back room.Compli...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Coordinator

    Coordinator

    TradeJobsWorkforce90019 Los Angeles, CA, US
    serp_jobs.job_card.full_time +1
    Key Job Functions : Processes all store shipments and administers recall.Ensures maintenance and housekeeping of stockroom. Job Duties : Maintains a neat, organized and well-stocked back room.Compli...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Experience Specialist

    Customer Experience Specialist

    Cox CommunicationsIrvine, CA, United States
    serp_jobs.job_card.full_time
    Have you ever walked into a retail store and experienced outstanding customer service? It feels amazing, doesn't it? Imagine being the one who creates those unforgettable experiences and earns.Join...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Consumer Services Coordinator - Job #658

    Consumer Services Coordinator - Job #658

    North Los Angeles County Regional CenterLos Angeles, CA, US
    serp_jobs.job_card.full_time
    North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide servi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Experience Associate

    Customer Experience Associate

    VirtualVocationsNorth Hollywood, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Experience Associate to join a leading print-on-demand and self-publishing services provider in Raleigh, NC. Key Responsibilities Respond to inbound customer in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Access Coordinator

    Patient Access Coordinator

    North American Staffing GroupAnaheim, CA, US
    serp_jobs.job_card.full_time +1
    Medica Talent Group is excited to share this opportunity with you! Our client, a well-known and reputable Healthcare Organization is seeking a. Schedule : Monday to Friday, 8AM – 5PM or 9AM - 6...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Experience Coor Part Time

    Customer Experience Coor Part Time

    MarshallsSan Juan Capistrano, California, United States of America
    serp_jobs.job_card.part_time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Workplace experience Sr. Coordinator (Beverly Hills)

    Workplace experience Sr. Coordinator (Beverly Hills)

    BGSFBeverly Hills, CA, US
    serp_jobs.job_card.part_time
    Coordinate and lead the team's daily activities.Establish work schedules, assign tasks, and cross-train staff.Set and track staff and department deadlines. Build and maintain a trusted client relati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Experience Manager

    Customer Experience Manager

    VirtualVocationsLos Angeles, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Manager, Customer Experience.Key Responsibilities Supervise and support a team of Energy Advisors, including hiring, onboarding, and performance management Monitor dai...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30