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Customer Success Coordinator

Customer Success Coordinator

Technical Life Care Medical CompanySaint Paul, MN, US
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Job Description

Job Description

Salary : $21.00 to $25.00 DOE

About Us

Technical Life Care Medical Company is a trusted provider of biomedical equipment repair and maintenance. We are growing and looking for a Customer Success Coordinator to join our team and help us deliver top-tier service to hospitals, clinics, and healthcare facilities.

What Youll Do

  • Schedule service requests and preventive maintenance (PM) visits with customers
  • Input and maintain customer equipment records in our database
  • Coordinate calendars for service technicians
  • Communicate with customers to confirm service details and provide updates
  • (Bonus) Assist with travel arrangements for staff (airfare, hotels, etc.)

What Were Looking For

  • 2 years of experience in scheduling, service coordination, or customer support (healthcare or repair industry preferred)
  • Proficiency with Microsoft 365, Teams, and email communication tools
  • Strong organizational skills and attention to detail
  • Excellent communication and customer service mindset

    • Why Join Us

  • Competitive pay, PTO, health, dental, 401K
  • Work with a mission-driven company supporting healthcare providers
  • Collaborative team environment
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    Customer Coordinator • Saint Paul, MN, US

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