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Recovery Associate
Recovery AssociateRural King • Cape Girardeau, MO, US
Recovery Associate

Recovery Associate

Rural King • Cape Girardeau, MO, US
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About Us

Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people-first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resources to help you succeed and grow with us.

How We Reward You

  • 401(k) plan with a 100% match on the first 3% of your contributions and 50% of the next 2%
  • Health care plans to support your needs
  • Virtual doctor visits
  • Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program
  • 15% Associate Discount
  • Dave Ramsey's SmartDollar Program (no cost to you)
  • Associate Assistance Program
  • RK Cares Associate Hardship Program
  • 24 / 7 Chaplaincy Services

What You'll Do

  • Greet customers within a ten-foot radius, creating a welcoming atmosphere.
  • Assist customers in making informed purchase decisions.
  • Provide unwavering high-quality customer service to ensure an enjoyable shopping experience.
  • Organize, restock, and arrange products for effective displays.
  • Maintain an in-depth knowledge of all featured products and their specific store locations.
  • Complete the daily department recovery process for your assigned departments.
  • Maintain the department's cleanliness and organization, including wiping down shelves and sweeping beneath them.
  • Adhere to the Indoor Merchandising Guide standards specific to the relevant department.
  • Ensure bathrooms are consistently clean and well-maintained.
  • Demonstrate a strong understanding of safety protocols and optimal techniques for handling materials.
  • Use general office equipment such as telephone, copy machine, fax machine, calculator, and computer.
  • Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
  • Participate in cross-training for flexibility in various departments and responsibilities.
  • Actively participate in learning initiatives such as training programs, workshops, and webinars to acquire new knowledge and stay current on the latest developments.
  • Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
  • Demonstrate behaviors that exemplify Rural King's values : People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
  • Perform other duties as assigned.

    • Supervisory Responsibilities

    None

    Essential Qualities for Success

  • Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient.
  • Ability to work independently without supervision.
  • Comfortable navigating computer systems and software to assist customers or manage activities.
  • Excellent verbal and written interpersonal and communication skills.
  • Excellent customer service skills.

    • Physical Requirements

  • Ability to maintain a seated or standing position for extended durations.
  • Ability to lift, push, and / or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
  • Ability to use a ladder and / or pallet jack.
  • Able to navigate and access all facilities.
  • Skill to effectively communicate verbally with others, both in-person and via electronic devices.
  • Close vision for computer-related activities.

    • Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

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    Associate • Cape Girardeau, MO, US

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