Part-Time Reservations Sales Agents - The Windsor CourtThe Windsor Court • New Orleans, LA, US
Part-Time Reservations Sales Agents - The Windsor Court
The Windsor Court • New Orleans, LA, US
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- serp_jobs.job_card.part_time
job_description.job_card.job_descriptionMedical, Dental, and Vision Coverage Paid Time Off Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Employee Assistance Program 401k Retirement Plan Discounted Parking High school diploma or equivalent preferred Minimum of 1 year of experience in customer service or sales services Excellent communication and interpersonal skills Ability to handle upwards of 75+ incoming calls per day Strong attention to detail and organizational skills Ability to work independently and as part of a team Proficient in Microsoft Office and reservation systems Ability to work a flexible schedule, including weekends and holidays. The shifts will include working until 7 pm and weekends
Job Description
Job Description
Description :
The Windsor Court seeks a Part-Time Reservation Sales Agent to join our team. The ideal candidate will handle reservations in a friendly and efficient manner and quote available rates to maximize room revenue and average rates according to luxury standards. The Reservation Sales Agent will handle upwards of 75+ incoming calls per day and pursue sales opportunities to sustain the inbound sales program.
Responsibilities :
- Handle incoming calls and inquiries with a dedication to customer service excellence
- Quote available rates to maximize room revenue and average rate according to luxury standards
- Pursue sales opportunities and capture business leads to sustain the inbound sales program
- Demonstrate a solid understanding of our customers, our products, our competitors, and our industry
- Maintain accurate and up-to-date knowledge of all hotel products, services, pricing, and special promotional offers
- Provide exceptional customer service to all guests and potential guests
- Maintain a positive and professional attitude at all times
- Meet and exceed established sales goals and performance metrics
Benefits :
After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes the following :
Requirements :
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Reservation Agent • New Orleans, LA, US