Receptionist

At Legacy Living Defiance, the Receptionist position offers an exciting opportunity to be the welcoming face of our dedicated team in the heart of Defiance, OH. You will play a crucial role in shaping first impressions for families seeking senior care. Engaging with a diverse group of clients and healthcare professionals will not only enrich your communication skills but also deepen your understanding of the nursing and senior care industry.

This role allows you to contribute to meaningful interactions that impact lives positively every day. You'll thrive in a dynamic environment where your organizational prowess and customer service skills are valued. Step into a position that fosters personal and professional growth while making a difference in the community.

Join us in creating a legacy of compassionate care!

A little about Legacy Living Defiance

Legacy Living Defiance offers specialized programs of care designed to accommodate the various needs of our residents. A Servant's heart is the key to success! Creating a daily culture of serving your coworkers in an exceptional manner creates a TEAM environment that is responsive to the needs of our extended family we serve. This TEAMWORK allows us to pay attention to the details and exceed our customers' expectations.

Day to day as a Receptionist

As a Receptionist at Legacy Living Defiance, you will play a vital role in our operations by providing essential clerical assistance and managing the telephone system. Your responsibilities will include answering incoming calls, determining the purpose of each caller, and directing them to the appropriate personnel or department. You will take and deliver messages and transfer calls to voicemail when necessary.

In addition to handling calls, you will welcome on-site visitors, assess their business needs, and announce them to the relevant staff members while monitoring visitor access. Your role will also involve receiving, sorting, and routing mail, as well as maintaining and distributing publications. Furthermore, you will perform various clerical tasks such as filing, photocopying, collating, data entry, and typing correspondence, ensuring that our administrative processes run smoothly and efficiently.

Would you be a great Receptionist?

To succeed as a Receptionist at Legacy Living Defiance, a range of essential skills is necessary to ensure efficient operations and exceptional service. Strong communication skills are paramount, allowing you to effectively answer inquiries and provide accurate information to callers and visitors. Active listening skills will enable you to understand the needs of callers and direct them appropriately.

Additionally, organizational skills are crucial for managing multiple tasks such as sorting mail, handling messages, and maintaining visitor logs. A keen attention to detail is necessary for data entry and ensuring the accuracy of correspondence. Interpersonal skills will help foster a welcoming environment for both staff and visitors, creating a positive first impression.

Lastly, adaptability is key in this dynamic role, as you will need to handle various clerical duties and adjust to changing priorities throughout the day.

Make your move

If you think this role will suit your needs, great! We're excited to meet you!