Medical Scheduler

CNTCTR East Southeast TiffanyPort Saint Lucie, FL, US

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Job Description

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Medical Scheduler you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will :

Properly schedule all procedures and answer incoming calls in a courteous and professional manner.
Place calls to referring physicians for patients expressing difficulty with scheduling.
Enter accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry.
Update account information at the point of scheduling.
Utilize RIS filter screens to answer questions associated with insurance, procedures and preps.
Pre-register, scans documents, input clinical data as needed for appointment and requests films as needed

If You Are :

Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.

You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.

You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.

To Ensure Success in This Role, You Must Have :

Requires High School Diploma and / or at least 1 year of medical / radiology office work experience (or medical training program / education)

Ability to multi-task, attention to detail, excellent customer service skills, and good communication skills.

Ability to foster teamwork, inter-personal awareness, and initiative.

Medical terminology knowledge

Must be able to commute daily to our Port St. Lucie contact center.

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Medical Scheduler • Port Saint Lucie, FL, US