Seasonal Field Technician Supervisor -Metro Bike Share

Job Description

Job Description

Title : Seasonal Field Technician Supervisor (Seasonal position through November 30th with a potential extension through May 31, 2026)

Reports to : System Performance & Field Ops Manager

Location : Los Angeles, CA

Job Type : Full-time, Seasonal position, Non-exempt, 32 hours per week, Evenings & Weekends required

Founded in 2014, Bicycle Transit Systems (BTS) is a woman-owned business with a mission to operate bike share systems that create connections in our communities and protect our planet. We operate and manage a portfolio of bike share systems across the United States, as well as a nation-wide customer service call center. We are currently looking for an exceptional Field Technician Supervisor to join our Downtown, Los Angeles team!

The Field Technician (Tech) Superviso r is responsible for leading a team of Field Technicians that balance bikes, clean stations, maintain station & bicycles, and perform other essential tasks in the operation of the bike share system. The Field Technician Supervisor employs scalable strategy to run a cohesive team that prioritizes safety, communication, attention to detail, and sound decision making. They are a point of contact for their team and communicate policy changes, training, and aggregate feedback from their team to their System Performance & Field Ops Manager. They occasionally assist with station maintenance and repair, bike repair and other tasks that go beyond the role of a normal Field Tech. This position requires the ability to multi-task, establish priorities, complete assignments thoroughly and accurately, as well as communicate effectively with their team.

Core Responsibilities :

• Lead a team of Field Technicians and / or Cleaning Specialists
• Motivate the team to perform safely, efficiently, and accurately and give feedback where appropriate.
• Work under the guidance of System Performance & Field Ops Manager to identify, develop, and implement improvements.

Duties and Responsibilities :

Daily Tasks :

Weekly Tasks :

Monthly Tasks :

Education and / or Work Experience Requirements :

Physical Requirements and Special Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

A few of the benefits we offer :

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer M / F / V / D