Valet Attendant

Job Description

Job Description

Global Parking Systems are experts in the management of parking lots, valet services, parking management, and shuttle operations at airports across the country. Global Parking Systems also partners with SP Plus Parking Corporation, a leader in the parking management space. Together, we are committed to making the parking experience a first-class enjoyable one for parking consumers. Built on the foundation of excellence and integrity, we are dedicated to providing the highest service level at all our parking facilities.

BASIC FUNCTION

Drive, park, and retrieve customer cars safely and courteously and assist customers in and out of their vehicles. Valet Attendants play a crucial role in ensuring all customers receive a professional, courteous, and timely valet service.

MAIN RESPONSIBILITIES

Responsibilities include but are not limited to the following :

• Be on time for every scheduled workday.
• Maintain a neat and clean appearance and arrive and remain in complete uniform before and during scheduled shifts.
• Inspect each vehicle before taking possession and mark tickets of findings.
• Inform customers of the valet rate
• Report any known accidents, observed or suspected violations of Company policy, safety hazards, or any unusual occurrence to Supervisors, Facility Manager, and / or Senior Manager
• Have a thorough knowledge of the major streets, landmarks, and freeways in the area of the lot to be able to provide customer directions to customers to various locations in the area, if needed
• Respond to customer questions promptly and courteously.
• Observe all traffic laws and safe driving practices.
• Assist Supervisors and Managers with additional duties, as assigned.

MINIMUM QUALIFICATIONS

Qualification Requirements : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Education / Experience Required : Less than High School education or one-month related experience, training, or an equivalent combination of education and experience. Prior valet driving experience is preferred.

License Requirement : The employee will be required to have and maintain a valid state driver’s license with a current address and acceptable driving record. The ability to drive a vehicle with a manual transmission (stick shift) is a plus.

Availability to Work : Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work the 2nd shift, 3rd shift, and / or weekends may be required.

Language Skills : Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to customers and other employees of the company.

Customer Service Skills : Engage with customers; Ability to effectively respond positively to customer problems or complaints; Contribute to team effort by accomplishing results as needed.

Mathematical Skills : Ability to add, and subtract, two-digit numbers and multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money.

Appearance : Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times.

Other Attributes : Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to adapt to changes in the work environment; able to deal with change, delays, or unexpected events.

Physical Demands : These physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands and fingers, handle or feel objects, and talk. The employee will walk and run for extended periods to park and retrieve customer vehicles, including the use of stairs and elevators.

The employee is occasionally required to climb or balance; stoop, kneel, or crouch. The employee must be able to lift and / or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus.

Employees work in and around potentially dangerous traffic situations, and employees are to be safety conscious at all times. Employees are regularly exposed to high levels of noise and / or fumes from either vehicles or airplanes.

Global Parking Systems is an equal opportunity / affirmative action, employer. Qualified applicants will be considered without regard to race, religion, color, national origin, gender identity, sexual orientation, age, marital status, protected veteran status, or disability status.

Global Parking Systems is an equal opportunity / affirmative action employer. Qualified applicants will be considered without regard to race, religion, color, national origin, gender identity, sexual orientation, age, marital status, protected veteran status, or disability status.