Overview
Specialty Artist - MAC verifies the brand presence and enhances in‑store guest experiences through expert makeup artistry and sales. When you join Ulta Beauty, you’ll champion our MAC line, collaborate with the Experience Manager, and contribute to the overall store performance.
We value purpose, vision, mission, values, and the opportunity for growth. Ulta Beauty creates a culture where voices are heard and contributions are recognized.
General Summary & Scope
The Specialty Artist - MAC is responsible for maximizing sales for the MAC brand (color cosmetics, skincare, fragrance) by engaging guests, determining their needs, assisting them in the selection and purchase of merchandise, and maintaining store standards including cleanliness and replenishment. The role supports both guest service and company processes, aligning with Ulta Beauty’s mission, vision, and values.
Principal Duties & Responsibilities
Performance
- Meet or exceed MAC brand sales and service goals while contributing to overall store sales, loyalty, and retail shrink objectives.
- Build and maintain strong customer relationships, actively cultivating a preferred guest list and following up on inquiries.
- Provide exceptional service by greeting, engaging, sample offering, and recommending complementary products or services.
- Conduct professional, calibrated makeup demonstrations, applications, lessons, skincare analyses, and product demonstrations in accordance with MAC and Ulta Beauty standards.
- Complete required Skill Certification sets and remaining skill sets within the specified time frame.
- Keep guests informed of promotions and marketing initiatives across all categories and departments.
- Schedule and support services and in‑store events that enhance guest experience while driving MAC brand and store sales.
- Stay informed about new industry trends, products, and services and communicate their benefits to guests.
- Maintain regular attendance.
People
Create an inclusive environment that supports teammates and guests.Share benefits of the guest loyalty program (including credit and the Ulta Beauty app) with guests at the sales floor.Maintain an updated active clientele portfolio for MAC brand.Act as an Ulta Beauty and MAC brand ambassador, sharing product knowledge, makeup techniques, trend information, and MAC programs such as “Back to MAC.”Maintain relationships with MAC brand partners through required trainings, in‑store events, and promotions.Participate in ongoing training, including brand and category education, to improve MAC brand sales performance.Collaborate with managers and associates to grow the business.Process
Follow Ulta Beauty policies, procedures, and standards.Adhere to Ulta Beauty and MAC brand dress code, wearing brand assets as directed.
Maintain the assigned work area replenished, signed, faced, and ensure testers are available and compliant with hygiene standards.Ensure outstanding store and MAC operational standards, including the MAC recycling program and cleanliness of all assigned areas.Complete merchandise resets, planograms, marketing displays, inventory procedures, and processing shipments using Ulta Beauty and MAC technology.Follow loss prevention best practices to protect company assets while delivering exceptional guest service.Execute other operational tasks as directed.Job Qualifications
Education
High school diploma preferred.Cosmetology or demonstrator license where required by state law.Experience
Cosmetics artistry experience preferred.Skills
Demonstrated competency in sales, products, and service.Ability to build and maintain strong customer relationships.Ability to work independently and as part of a team.Ability to handle guest concerns and prioritize multiple tasks in a fast‑paced environment.Strong verbal communication and interpersonal skills.Special Position Requirements
Work a flexible schedule including days, evenings, weekends, and holidays.Attend brand‑sponsored trainings.Working Conditions
Frequent mobility during shift.Frequent standing, bending, reaching, pulling, pushing, and twisting during shift.Continuous lifting or moving up to 10 lbs. during shift.Continuous coordination and manipulation of objects during shift.Pay & Benefits
Pay range : $20.00 - $30.00 / Hour, based on education, experience, and business needs. Eligible associates earn overtime pay per applicable law and benefit in full‑time positions with paid time off, health, dental, vision, life, and disability benefits. Part‑time associates are eligible for dental, vision, life, and disability benefits.
EEO Statement
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
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