LSO Weekend Manager

Weekend Manager

At The New School, we redefine the boundaries of education, creativity, and innovation. Founded in 1919 and located in the heart of New York City, we are home to over 9,000 students from over 100 countries, offering more than 135 degree and diploma programs across our renowned colleges, including Parsons School of Design, The New School for Social Research, Eugene Lang College of Liberal Arts, Parsons Paris, and the College of Performing Arts. Our progressive, interdisciplinary approach has earned us recognition as one of the most forward-thinking institutions in the world.

We are seeking a Weekend Manager with strong operational experience and a demonstrated commitment to delivering exceptional customer service. Reporting to the Senior Manager of Learning Space Operations, the Weekend Manager collaborates with a team that includes Assistant Managers, Technology Center Supervisors, and Student Workers to ensure consistent operational support across our Learning Spaces during assigned shifts. This role covers two weekend shifts and three weekday shifts and plays a critical role in maintaining the functionality, accessibility, and service quality of our learning environments.

Core Capabilities and Primary Duties and Responsibilities

Customer Service & Support

• Serve as the single point of contact for customer service and support related to Learning Space Operations and print services during the weekend.
• Provide in-class support by going on-site to classrooms, as directed by IT Central, to assist instructors with technology issues, escalating when necessary.
• Follow up on outstanding classroom issues, collaborating with other IT teams and campus departments.
• Serve as an escalation point for incidents or requests not resolved by front-line staff and monitor the Learning Space Operations email inbox.

Operational Oversight

Process Improvement & Reporting

Staff Development

Other

Minimum Qualifications

Work Mode

On campus - This position is primarily in-person and is based on campus to support effective in-person collaboration and engagement. Hybrid work arrangements may be considered on a case-by-case basis, depending on the nature of the role and operational needs. Any such arrangement must be discussed and approved in advance by the appropriate division lead or their designee. #LI-ONSITE

Salary Range

$64,350

Why Join Us?

This is an extraordinary opportunity to work closely with a visionary leader and contribute meaningfully to a forward-thinking institution that's reshaping the future of higher education. You'll be at the nexus of strategy, operations, and innovation in a role that grows with your impact.

Benefits At The New School

The New School is committed to supporting the well-being and success of our faculty and staff. We offer a comprehensive benefits package designed to meet the diverse needs of our employees and their eligible dependents. Highlights include :

Health & Wellness

Financial Wellness

Work-Life Balance

Professional Growth

Additional Perks

We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. The New School recognizes and values the benefits of a diverse workforce.