Director of Customer Experience
VirtualVocationsLansing, Michigan, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Director of Customer Experience.
Key Responsibilities
Lead and grow a high-performing team across Onboarding, Support, Customer Success, and Ongoing Services
Build and execute a customer experience strategy that increases retention and drives upsells
Own renewal and upsell revenue targets while managing the full customer experience budget
Required Qualifications
7+ years leading customer-facing functions in enterprise or mid-market B2B SaaS
Experience with complex onboarding processes and multi-module enterprise software
Proven success driving customer outcomes across onboarding, support, and customer success
Track record of building high-performing teams and scaling customer organizations
Data-driven approach; comfortable using metrics and KPIs to drive performance
serp_jobs.job_alerts.create_a_job
Director Of Customer Experience • Lansing, Michigan, United States
Job_description.internal_linking.related_jobs
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a var...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Candidates for this work-from-home position must be 21 or older, have an SSN, own a.Pennsylvania, Michigan and West Virginia.
We are a gambling technology company seeking talented and motivated indi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service.
Managers and MITs play a key leadership role, expected to Live The Ple...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
The People Experience Lead is self-motivated, actively engaged with people and demonstrates care, respect and passion for restaurant crew, managers and guests.
This candidate provides supervision, a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Director of Sales - Courtyard by Marriott - Downtown - Lansing, MI.Concord Hospitality is hiring a Director of Sales & Marketing to lead sales strategy and drive revenue growth.We're looking for a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Responsible for promoting an excellent customer experience.Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.Leads by exa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Director of Sales Enablement Position Summary The Director of Sales Enablement is responsible for leading the strategy, development, and execution of programs that improve the effectiveness, effici...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Area Customer Experience Specialist (ACES).As an Area Customer Experience Specialist (ACES), you will provide a best-in-class experience to both customers and colleagues, supporting branches within...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Are you looking for a nursing leadership opportunity with a growing organization? The Laurels of Fulton has an exceptional opportunity for a Director of Nursing (DON) to join our team.As the Direct...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Woodland, Michigan, United States.Apple Retail is where the best of Apple comes together.We bring our expertise to help people do what they love, delivering an only-at-Apple experience.We believe i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Michigan State University - East Lansing, MI : Levy is the new food, beverage, and hospitality team at Michigan State University Athletic Venues.
From Spartan Stadium to the Izzone, we're bringing th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Are you looking for a nursing leadership opportunity with a growing organization? The Laurels of Fulton has an exceptional opportunity for a Director of Nursing (DON) to join our team.As the Direct...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
Are you looking for a nursing leadership opportunity with a growing organization? Ovid Healthcare Center has an exceptional opportunity for a Director of Nursing (DON) to join our team.As the Direc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Job Opportunity At Auto-Owners.A career at Auto-Owners is challenging and rewarding.Our group of caring associates create financial security by helping individuals and businesses make a new start w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Ardor Health Solutions is seeking a travel Certified Occupational Therapy Assistant for a travel job in Marshall, Michigan.
Job Description & Requirements.Certified Occupational Therapy Assistan...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Join our distributed team as a Remote AI Task Reviewer and help improve AI systems by completing short, style online tasks.
This is an easy-to-learn role with full training and ongoing support.No pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Are you looking for a nursing leadership opportunity with a growing organization? Ovid Healthcare Center has an exceptional opportunity for a Director of Nursing (DON) to join our team.As the Direc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours Candidates for this work-from-home position must be 21 or older, have an SSN, own a.Pennsylvania, Michigan and West Virginia.
We are a gambling technology company launching a new service and looking...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
- serp_jobs.job_card.promoted
Delivery Driver - No Experience Needed
DoorDashHaslett, MI, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Execution Specialist
ReeledgeDeWitt, Michigan, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
MANAGER IN TRAINING
AutoZoneEast Lansing, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
People Experience Leader (PEL)
McDonald'sGrand Ledge, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Director of Sales - Courtyard by Marriott - Downtown - Lansing, MI
Concord HospitalityLansing, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Retail Customer Experience Coordinator
TJXOkemos, MI, USserp_jobs.job_card.full_time
Director of Sales Enablement
BS&ALansing, MI, USserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Area Customer Experience Specialist-Float- (Lansing, MI)
HuntingtonLansing, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Director of Nursing (DON)
The Laurels of FultonSAINT JOHNS, Michigan, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
US-Lead
AppleWoodland, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Director of Concessions - Michigan State University
Compass GroupEast Lansing, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Director of Nursing (DON) - Sign On Bonus
The Laurels of FultonSAINT JOHNS, Michigan, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Director of Nursing (DON) - Sign On Bonus
Ovid Healthcare CenterOVID, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Experience Manager
Five BelowHaslett, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Training Coordinator Customer Experience
Auto-Owners InsuranceLansing, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Travel Certified Occupational Therapy Assistant
Ardor Health SolutionsMarshall, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Remote AI Task Reviewer – Flexible Hours, No Experience Needed
RLDGWilliamston, Michigan, United Statesserp_jobs.filters.remote
serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Experience Coordinator
TJXJackson, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Director of Nursing (DON)
Ovid Healthcare CenterOVID, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Focus Group
ReeledgeMarshall, Michigan, United Statesserp_jobs.job_card.full_time +1