Hotel Front Desk Supervisor
Do you want to work for a great company with competitive benefits and pay? The Embassy Suites by Hilton Seattle North Lynnwood is looking to hire a Front Desk Supervisor. If you think you'd be a great addition to our team, please apply!
Benefits :
- Medical, dental, and vision offered after qualification period
- Competitive performance bonuses - potential for up to $600 monthly
- 401k with match offered after qualification period
- Employee discounts at Hilton Hotels worldwide
- Washington State Paid Sick Leave
- Vacation time accrued based on hours worked
- Overtime pay for holidays worked - 10 holidays per year
- Free parking
Job Duties :
Provide exceptional guest service to all hotel guestsProvide training to front office staff as directed by ManagementAssigns duties to Guest Service Representatives and observes performance to ensure adherence to franchise standards, hotel policies, and established operating proceduresGreet and check guests into and out of the hotelHandle all guest requests and / or concerns in a professional and courteous mannerManage guest accounts by posting charges and handling cash and credit card transactions with accuracyMust be flexible in schedule : Positions could be mornings or nights, including weekends and HolidaysAnswer phonesJob Requirements :
Must be able to stand for extended periods of timeBe outgoing and friendlyMust have some supervisory experienceSome customer service experience required, preferably in a hotel settingMust have open availability and be able to work weekends and holidays, as well as night audit shifts as neededOpen position is for 7 : 00am-3 : 00pm, with some shifts 11 : 00am-7 : 00pm or 3 : 00pm-11 : 00pm