Customer Support Associate

Adecco • Phoenix, AZ, US

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Job Overview

Hiring Immediately for on-site Customer Support Associates with our client in Phoenix, AZ. Weekly pay is $18.00 per hour. Apply now!

Responsibilities

Handle high-volume inbound and outbound calls
Follow scripts verbatim during customer interactions
Navigate multiple systems while entering data accurately
Resolve customer issues efficiently and professionally
Use Microsoft Teams for internal communication
Adhere to assigned work schedules
Demonstrate strong attention to detail and accuracy
Maintain reliability and punctuality
Provide excellent customer service skills

Requirements

Must be able to work on-site at the Phoenix, AZ call center

High School Diploma or GED

At least 1 year of customer service experience, preferably in a fast-paced, high-volume call center

Must communicate effectively in English, with strong verbal and written abilities

Ability to read a script verbatim and navigate multiple systems simultaneously during calls

Proficient in Microsoft Teams

Strong problem-solving, interpersonal, and active listening skills, with exceptional attention to detail and organizational abilities

Reliable and punctual with adherence to assigned schedules

Available Shifts

7 : 30 AM – 3 : 00 PM PST

8 : 30 AM – 5 : 00 PM PST

Pay Details

Pay : $18.00 per hour

Benefits

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

Legal and Fair Chance

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Massachusetts Candidates Only

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Customer Support Associate • Phoenix, AZ, US