Inbound Customer Support SpecialistVirtualVocations • Springfield, Massachusetts, United States
Inbound Customer Support Specialist
VirtualVocations • Springfield, Massachusetts, United States
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A company is looking for an Inbound Customer Support Specialist II to provide customer assistance through inbound calls.
Key Responsibilities
Answer inbound calls from customers and provide helpful support
Document customer interactions and issues in the systems
Work as part of a team to achieve customer satisfaction goals
Required Qualifications
Strong desire to help customers and solve problems
Reliability and readiness to support customers during scheduled hours
Able to learn and adapt to new information and processes quickly
Comfortable using computer systems and software
Team player who works well with others
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Customer Support Specialist • Springfield, Massachusetts, United States
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