FOH Staff- Cheever's Cafe

Job Description

Job Description

Salary :

Cheevers Caf has been a staple in Oklahoma Citys dining scene for over 25 years, known for its warm hospitality and elevated comfort food. We are looking for Hosts, Expos & Serversthat are passionate individuals who aspire to create enduring memories and lasting relationships through a dedication to executional excellence, intentional service, extreme hospitality, and culinary trust.

Perks of the Job

• Competitive pay
• Closed Thanksgiving, Christmas Day, New Years Day, Fourth of July, Labor Day, and Memorial Day
• Employee discounts at other Good Egg Dining establishments
• Hands on training programs
• Opportunity for growth - we promote from within
• Health Insurance and Paid Time Off available for qualifying full-time employees

Host :

As the first and last face guests see, our hosts create warm welcomes and fond farewells. This position is ideal for someone upbeat, organized, and quick on their feet. This role will coordinate seating and make sure the dining room runs smoothly.

Key Responsibilities :

Greet every guest with warmth and a smile

Answer phone calls and manage reservations in OpenTable

Provide accurate wait times and handle special seating requests

Maintain cleanliness and organization of the host stand

Assist with bussing or drink service if needed

Thank guests upon departure and invite them back

Requirements :

Must be 21+

No experience required well train the right person!

Must be able to stand for up to 6 hours

Professional appearance and excellent communication skills

Friendly and calm under pressure

Expo :

This role serves as the bridge between the BOH and FOH team, ensuring every plate looks great, goes out on time, and reaches guests just the way it should.

Key Responsibilities :

Monitor ticket times and maintain food consistency throughout the shift and on a day-to-day basis.

Communicate all requests and issues effectively between the FOH and BOH.

Maintain the flower cooler and overall organization of its contents.

Deliver food and beverages from the kitchen and bar to guests in a timely manner.

Respond promptly to guest requests and assist fellow employees as situations arise.

Assist in pre-bussing, crumbing, and bussing tables where needed.

Maintain cleanliness in all areas of the restaurant including restrooms, counters, sinks, utensils, shelves and storage areas.

Report all equipment problems and maintenance issues to restaurant manager.

Assist in the restocking and replenishment of to-go supplies.

Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Requirements :

Must be 21+

Possess a basic knowledge of dining room service procedures and functions.

Possess a basic knowledge of kitchen and health code procedures.

Must have excellent communication skills and ability to work in high pressure situations.

Be able to lift and safely deliver at least 3 dishes at a time.

Be able to work in a standing position for long periods of time (up to 6 hours).

Server :

Our servers are the heartbeat of the dining room. Were looking for someone who is confident, knowledgeable, and committed to hospitality. This role is to guide guests through their experience from warm greetings to menu suggestions to ensuring every bite and sip is just right.

Key Responsibilities :

Provide gracious and timely service

Have strong knowledge of the menu, daily features, and drink offerings

Take accurate orders and enter them efficiently into the POS

Assist guests with dietary needs or questions

Ensure tables are well-maintained throughout the meal

Handle payment transactions

Requirements :

Must be 21+

Prior serving experience preferred

Must be able to stand for up to 6 hours and lift up to 25 lbs

Must possess strong communication skills and a collaborative spirit