Client Solutions

Director, Account Management – Global PSF

The Director , Account Manag ement , Professional Services Firms (PSF) Americas, will spearhead the growth of one of GLG's largest and fastest growing accounts with the Professional Services Firms business focusing on expansion in the Americas . This position is based in our New York, NY office.

Our Professional Services Firms practice represents one of GLG's largest client segments and includes major strategy consulting firms, PR firms, ad agencies, and boutique advisories. Access to expertis e improve s the quality of these firms' client recommendations and augments their own domain knowledge.

The Director , Account Manage ment , Americas will report to the SVP, Global Client Service for the account. The Director , Account Management is responsible for driving the business unit's revenue growth, user acquisition and retention, and driving commercial and account management best practices through continuous improvement and close coaching. In addition, the Director , Account Management will be a key conduit for client feedback to inform GLG's product development and service strategy. They will collaborate with leaders across Client S ervice , Compliance, Finance and Technology (both in the Americas and across the globe given the global nature of this top account) to implement and refine and evangelize GLG's value proposition within our client account.

The Director , Account Management will help shape and implement strong enterprise account management strategies , ( both retaining existing users and finding and creating new advocates , ) at this strategic account. The y will also identify new opportunities to leverage GLG's network members to address key client problems. This will be accomplished by regularly engaging with senior level decision makers to identify opportunities for thoughtful collaboration.

Specific responsibilities include (but are not limited to) :

• Revenue responsibility for the growth of GLG's business with the strategic account in the Americas
• Client renewal support in partnership with the account management team and the Global Account Director
• Coach and support Client Service team members on relationship building best practices
• Work with senior leadership and finance on revenue forecasting
• Work creatively and collaboratively with internal colleagues : sales, marketing, legal, compliance, finance, technology — to deliver solutions to solve complex business issues
• Oversee t he development of account plans, set account growth objectives , and partner with senior client service team leaders to achieve those objectives
• Communicate GLG's mission, vision, and strategy and premium value proposition
• Represent the core values that underpin GLG's culture

Key performance metrics include achieving revenue targets, building strong account management practices , maintaining strong relationships with GLG's biggest champions , growing the number of active users and advocates, and driving adoption of new products and systems. Candidates should be comfortable articulating the value of our services over the phone and, importantly, in person.

An ideal candidate will have the following :

What We Offer :

Benefits : All U.S. GLGers also have access to benefits such as

Compensation : GLG is committed to fair andequitable compensation practices.Actual compensation is basedon several factors that are unique to each candidate, including but not limited to skill set, depthof experience, certifications, and specific work location. Certain roles may also be eligible for incentive compensation.

The anticipated hiring base salary range for this role is :

$132,300 — $135,000 USD

About GLG / Gerson Lehrman Group

GLG is the world's insight network. Our clients rely on GLG's global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).

We serve thousands of the world's best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world's largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.

GLG's industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company's culture.

Gerson Lehrman Group, Inc. ("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

Gerson Lehrman Group, Inc. ("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

J-18808-Ljbffr