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Insurance Follow Up Rep

Insurance Follow Up Rep

Trinity Employment SpecialistsTulsa, OK, US
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Insurance Follow Up Rep | Tulsa OK

$19-$24 Per Hour

Remote / Hybrid

Job Summary

Responsible for ensuring accurate and timely payment of patient claims. Manages billing work queues, aged accounts, and claim follow-ups. Handles claim denials, resubmissions, and appeals as needed.

Essential Duties

  • Manage work queues and follow up on aging claims to ensure timely payments.
  • Verify billing data for accuracy and correct any errors.
  • Review and address denied claims; file appeals when necessary.
  • Follow up on unpaid accounts and escalate unresolved issues per guidelines.
  • Document all account activity and maintain accurate records.
  • Audit patient accounts for discrepancies and process adjustments as needed.
  • Answer phone calls, respond to patient billing questions, and relay account information.
  • Maintain patient confidentiality and protect sensitive information.
  • Provide professional customer service and respond promptly to requests.
  • Support the organizations mission and values in daily work.
  • Perform additional duties as assigned.

Minimum Qualifications

  • Experience :  At least 6 months in medical claims, billing, or related field.
  • Education :  High school diploma or equivalent.
  • License / Certification :  None required.

    • Skills and Abilities

  • Proficient with Microsoft Office and medical billing software.
  • Strong communication and interpersonal skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Knowledge of medical terminology and insurance processes.

    • Physical Requirements

  • Must be able to sit for long periods and perform computer-based work.
  • Occasional walking, bending, and lifting up to 25 lbs.

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  • Verify accuracy of billing data and revise any errors.
  • Resolve discrepancies in accounting records.
  • Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.
  • Operate typing, adding, calculating, or billing machines.
  • Post stop-payment notices to prevent payment of protested checks.
  • Verify signatures and required information on checks.
  • Keep records of invoices and support documents.
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    Insurance Follow Rep • Tulsa, OK, US