BDC SERVICE

Job Description

Job Description

Automotive Service Business Development Representative Kennesaw, GA

At Carl Black Chevrolet Buick GMC , we service 125+ vehicles per day thru our service department. Our Service Business Development Representative requires a keen sense of urgency to customer requests for scheduling service appointments to our dealership. Candidates must be able to multi-task several requests with immediate response. This is a Full-Time position that provides our benefits package with flexible schedule of 40 hours per week.

The Service BDC Representative position has a base hourly pay + commission pay scale.

Job Duties :

• Handling service inquiries via phone / internet, making approx. 100-120 calls / day, setting appointments for the service advisors.
• Make outbound calls to remind customers of scheduled maintenance or recalls needed on their vehicles.
• Work closely with service department following through on all internet leads, and phone calls on a daily basis.
• Team Environment - we all work together to provide the best customer experience.
• Accountability - We track your metrics daily to ensure we are maximizing your opportunity, as well as providing the best experience for our clients.

Minimum Qualifications :

Benefits :