Safety & Security Supervisor Pocopson Home

Safety & Security Supervisor

Support the mission of the Department of Emergency Services; to promote and assist in providing safety and security to Chester County citizens so they can work, live, and grow in a healthy and safe community. The Safety & Security Supervisor provides tactical leadership and first-line supervision guidance to the security team while enforcing safety regulations, monitoring premises, and responding to emergencies and security incidents. They will oversee the security operations and personnel, to ensure efficient, accurate, and timely operation of security services. Supervisory responsibilities may be reassigned to alternate locations, as needed. This position requires availability 24 hours a day, seven days a week, 365 days a year. All Department of Emergency Services employees are essential personnel and may be required to work during non-business hours for extended periods of time. Essential employee duties may involve assignments within the Emergency Operations Center (EOC), deployment to a field location, or other duties as required during periods of emergencies or training / exercise. Emergency assignments may be performed under adverse conditions, continue for periods ranging from a few hours to several weeks, and may require travel.

Essential Duties :

• Supervise and provide tactical leadership to a team of safety and security operators to ensure the efficient, accurate, and timely operation of security services.
• Coordinate and assign work scheduled, tasks, and responsibilities to safety and security operators, ensuring appropriate coverage of all shifts and areas.
• Coordinate and facilitate the completion of pre-requisites for new hire employees to meet the Pocopson Home requirements.
• Train and educate safety and security operators on safety and security procedures, emergency response protocols, and customer service skills.
• Foster a culture of safety, security awareness, and professionalism among the safety and security team and other Pocopson Home facility staff.
• Analyze security situations and provide recommendations to the Assistant Deputy Director for Safety and Security regarding staffing, resource utilization, and personnel issues.
• Monitor the performance and conduct of safety and security operators, providing feedback, guidance, and disciplinary action, as necessary.
• Conduct regular patrols of the Pocopson Home Assisted Living Facility to assess security risks, detect signs of intrusion, unauthorized access, or safety hazards.
• Conduct regular inspections of fire safety equipment, emergency exits, and other security systems to ensure they are in proper working order.
• Maintain accurate records of security incidents, daily activities, incident reports, and shift reports.
• Monitor surveillance cameras, alarms, and access control systems to ensure the security of county facilities, promptly responding to any suspicious activity or breaches.
• Respond to emergency situations, such as medical emergencies, accidents, or security incidents, and lead the safety and security team in taking appropriate action following established protocols.
• Collaborate with local law enforcement agencies, emergency services, and other security professionals as required for incident response, investigations, and coordination.
• Provide excellent customer service.
• Maintain a favorable image to the general public and county employees.
• Provide assistance and support to Pocopson Home Assisted Living Facility residents, staff, and visitors during emergencies or crises, including implementing evacuation procedures.
• Enforce policies and procedures related to safety and security, ensuring compliance among Pocopson Home Assisted Living Facility residents, staff, and visitors.
• Stay updated on industry best practices, safety regulations, and relevant policies to ensure compliance and continuous improvement in safety and security operations.
• Protect the County's assets relative to theft, assault, fire, and other safety issues.
• Perform other duties, tasks, and special projects, as required.

Qualifications / Preferred Skills, Knowledge & Experience :

IS100 Introduction to the Incident Command System

Preferred Skills, Knowledge & Experience :

Additional Information :

Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy. Computer Skills : Basic computer skills Physical Demands : While performing the duties of this position, the employee is required to stand for extended periods of time, walk, work with machinery, and talk or hear. At times the employee will need to sit; bend, twist or rotate at the waist; kneel, stoop, crouch or squat; climb stairs; lift items weighing up to 50 pounds; push and carry items, walk to remote locations for security checks, check personnel and security on various floors, work with an uncommon level of noise; and taste or smell. The special vision requirements for this position are :

Work Environment :