OS&D Clerk

Dohrn Transfer Job Post

Dohrn Transfer is your complete Midwestern transportation partner. We offer less-than-truckload, truckload and value-added services throughout our 10-state service area. Our family operated company provides the attention and flexibility that only a regional carrier can, backed by excellence in service and powerful logistical tools.

Responsibilities

Daily telephone and written communication with internal and external customers

Locate missing freight and overages, shortages, and damaged freight

Monitor the OS&D webs daily as assigned in addition to answering the OS&D lines

Review manifests, bills of lading, and delivery receipts

Assist terminals in regards to all OS&D freight

Research miss-delivered freight and ensure it gets delivered correctly

Request dispositions, re-delivery charges, and re-consignment charges to ensure freight keeps moving to its destination

May assist with customer service / pick up calls and set appointments as needed

Other duties as needed

Qualifications

High School completion or equivalent

Computer skills including Microsoft Office

Office experience preferred, but not required

Ability to multi-task in a fast paced environment

Detail-oriented, problem-solver, self-motivated

Excellent verbal and written communication skills

Ability to establish and maintain great relationships with customers

Ability to work in a team as well as individually

Excellent attendance

WORKING CONDITIONS / PHYSICAL REQUIREMENTS

Primarily sedentary work, which involves sitting most of the time

May be occasionally required to exert up to 10 pounds of force and / or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects

The general office environment is favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc;

Visual Acuity including regular use of items including a computer screen or monitor

Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers

Talking and hearing required to communicate with and listen to others to share or receive information; will be exposed to noise including telephone, office machinery, and conversations of others

Based on accuracy and performance, the employee may be eligible to work discussed shifts at the corporate office or at a home-based location.

We are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.