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DB2 Administrator
DB2 AdministratorTechDigital Group • San Antonio, TX, US
DB2 Administrator

DB2 Administrator

TechDigital Group • San Antonio, TX, US
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Job Description :

  • DB2 LUW : Offer DBA DB2 support for application development team. Ensure integrity, availability and performance of DB2 database systems by providing technical support and maintenance.
  • Rich experience in Q-replication / HADR is preferred. TSA experience is an added advantage.
  • Monitor database performance and recommend improvements for operational efficiency.
  • Assist in capacity planning, space management and data maintenance activities for database system.
  • Perform database enhancement and modification as per the requirements.
  • Perform database recovery and backup tasks on daily and weekly basis.
  • Develop and maintain patches for database environments.
  • Identify and recommend database techniques to support business needs. Assist in implementation of new features and program fixes in databases.
  • Maintain database security and disaster recovery procedures.
  • Perform troubleshooting and maintenance of multiple databases.
  • Resolve any database issues in accurate and timely fashion.
  • Monitor databases regularly to check for any errors such as existing locks and failed updates.
  • Oversee utilization of data and log files. Manage database logins and permissions for users.

Roles and Responsibilities :

  • Transition from previous shift and get familiar with the ongoing things.
  • Monitoring Dashboards and E-mail alerts.
  • Investigating and Troubleshooting any issues or alerts that reports in the dashboards.
  • Helping Application Teams with their BAU requests.
  • Making sure the changes are scheduled and transition them for the next on-call.
  • Follow up on the support tickets, if any.
  • Join major incident calls / incident calls as needed and troubleshoot the issues.
  • To provide support for on-call escalations and doing root cause analysis of given issue.
  • To independently resolve tickets within agreed SLA of ticket volume and time.
  • To adhere to quality standards, regulatory requirements and company policies.
  • Work on value adding activities such as Knowledge base update and management, Training freshers, coaching analysts.
  • To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases.

    • J-18808-Ljbffr

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    Administrator • San Antonio, TX, US