Program Implementation Advisor

Overview

To serve as the subject matter expert (SME) of a single line of business—disability, leave of absence, or ADA—and be responsible for the implementation of the line of business for new or existing clients, ensuring product quality and regulatory standards compliance.

Responsibilities

• Acts as the SME of a business line; implements new programs ensuring the client's expectations are met.
• Maintains a deep understanding of the business line's processes, functions, technology and regulatory compliance.
• Serves as a project manager and process owner for all components of a new client implementation.
• Understands new program designs, processes, client expectations and partner relationships, recommending changes as needed.
• Educates clients and colleagues on new programs on technical processes and requirements.
• Plays a key role in maintaining client relationships; assists in new business productions.
• Travel is required up to 25%.

Qualifications

Bachelor's degree or equivalent from an accredited college or university preferred. Six (6) years of related experience or equivalent combination of education and experience required to include two (2) years of claims management, managed care or other related experience.

Skills & Knowledge

Work Environment

When applicable and appropriate, consideration will be given to reasonable accommodations.

Note

Credit Security Clearance, confirmed via a background credit check, is required for this position.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the state noted in this job posting only, the range of starting pay for this role is $65,000 - $75,000. A comprehensive benefits package is offered.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

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